Client Director

At Conga, we’ve built a community where colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

About the role

As a Client Director, you’ll be responsible for driving growth, retention, and long-term value across a small number of Conga's most important enterprise customers. This role blends new business development with ownership and execution of complex expansions and high-value renewals. Client Directors are the conductors of the account leading enterprise-wide sales motions and aligning Conga's full portfolio to customer priorities and transformation initiatives.

You’ll own a focused set of highly strategic accounts end-to-end. Build deep relationships across business and technical stakeholders — including executive leadership — and position Conga as a long-term partner aligned to their most critical initiatives.

Responsibilities

• Trusted Advisor: Establish credibility as a strategic partner by deeply understanding each customer's business, industry, and operating model. Provide guidance that connects Conga's capabilities to measurable business outcomes — not just product features.
• Customer and Market Insight: Maintain a strong point of view on each account's strategy, competitive landscape, and internal dynamics. Leverage public signals, executive engagement, and internal relationships to anticipate needs and shape opportunities.
• Business Planning & Value Articulation: Build and present executive-level business cases that tie Conga solutions to financial and operational impact. Use ROI modeling, benchmarking, and value frameworks to support decision-making and investment.
• Pipeline & Forecast Management: Maintain a disciplined pipeline aligned to account strategy, with clear next steps and progression. Ensure accuracy in forecasting, strong deal hygiene, and alignment with leadership expectations.
• Cross-Functional Leadership: Orchestrate internal resources across pre-sales, customer success, product, partners, and leadership to drive outcomes. Act as the central point of accountability for all customer-facing activity.
• Portfolio Leadership: Bring the full Conga platform to every engagement. Connect CPQ, CLM, and broader capabilities into a cohesive narrative that supports the customer's end-to-end revenue lifecycle transformation.
• Deal Execution & Closure: Lead complex negotiations and deal strategy from inception through close. Navigate procurement, legal, and executive stakeholders to drive timely and successful outcomes.

Qualifications

While we encourage candidates who may not meet every requirement to apply, the following attributes will give you an edge:

• Experience as a trusted advisor to enterprise customers, establishing credibility with executive leadership.
• Strong understanding of customer business models, industry trends, and competitive landscapes.
• Proven ability to build and present executive-level business cases with ROI modeling and value articulation.
• Disciplined pipeline and forecast management with a focus on deal hygiene and accuracy.
• Cross-functional leadership experience, coordinating resources across sales, customer success, product, and partners.
• Ability to lead complex negotiations and navigate procurement, legal, and executive stakeholders.
• Deep familiarity with Conga’s portfolio, including CPQ, CLM, and broader revenue lifecycle solutions.