Client Development Representative, Healthcare

Key Responsibilities

• Sales and Client Development (70%): Actively prospect and engage new clients in the healthcare industry, particularly hospital and independent retail pharmacies, as well as supply chain and procurement teams.
• Schedule and conduct impactful sales presentations to showcase Inmar’s Rx Returns and Compliance Solutions, identifying client needs and offering tailored solutions.
• Nurture and grow relationships with current clients, identifying opportunities to upsell additional products and services to increase account value.
• Maintain a consistent pipeline of sales opportunities through proactive outreach and follow-up with potential leads.

Customer Service and Territory Management

• Serve as the main point of contact for clients, ensuring timely responses to inquiries and providing ongoing education on regulatory compliance and service offerings.
• Travel within the assigned territory to provide on-site support for pharmaceutical returns, ensuring clients are equipped with the tools and knowledge necessary for compliant returns.
• Maintain a deep understanding of clients' needs to deliver tailored solutions and ensure customer satisfaction, fostering long-term relationships.

Sales Activity and CRM Maintenance

• Consistently update and manage client interactions and sales activities within CRM systems to ensure accurate tracking of prospects and ongoing customer engagement.
• Use CRM data to identify key trends and insights to inform and refine sales strategies, ensuring optimal performance in the territory.

Qualifications

• Education: Associate’s degree required; Bachelor’s preferred.
• Experience: 2+ years in sales, client development, or territory management, with a focus on healthcare or related industries.
• Technical Skills: Proficiency in Microsoft and Google Suite; experience with Salesforce or other CRM platforms preferred.
• A valid driver’s license and acceptable driving record are required because driving is an essential function of this role.

Additional Responsibilities

• Comply with all company policies and standards.
• Perform other sales-related duties as assigned.