Client Development Representative

About the role

Reporting to the Practice Executive, the Client Development Representative (CDR) role helps to create opportunities where none exist. They are a connector, researcher, relationship builder and a relentless go-getter who can see the link between client needs, market activity and DI's unique capabilities. Success in this role requires curiosity, collaboration, initiative, persistence and resilience, plus, the ability to turn market and/or networking insights into qualified business leads.

Responsibilities

• Generates qualified sales leads and pursuits across defined market(s)
• Sources new sales opportunities through outbound phone calls, emails, inbound leads, follow-ups, conference attendance, networking events and more
• Works to set up qualified FIT calls that meet at least 3 or 4 elements of BAST (Budget, Authority, Project Scope, Project Timeline) and are good pursuits for DI
• Manages a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
• Researches potential new projects by reading articles, databases, and industry publications
• Uses generative AI platforms and data analysis tools to streamline lead qualification, uncover decision-makers, and prioritize business development outreach efforts
• Maintains and provides weekly FIT call and pipeline contribution reports
• Prepares campaign and sequence cadences and other sales information for clients and prospective clients
• Creates and updates a “playbook” of strategies for seeking high-impact projects
• Works closely with the Sales team and the Marketing team to create effective strategies and tactics for obtaining qualified opportunities
• Pairs with the Marketing, Design, and Creative teams to execute sales strategy as DI introduces new capabilities and/or unveils new clients/projects
• Proactively seeks, connects with, and presents to key decision makers (director, executive, etc.) within prospective client organizations
• Participates in client meetings, presentations, conference calls, and attends designated trade shows
• Edits and guides prospects through the buyer’s journey to demonstrate how DI can help clients create better experiences
• Buys unique thinking, strategies, and ideas to advance DI’s values, unique culture, and vision for the future
• Serves as primary client contact for new service projects and other small job requests for key accounts

Requirements

Knowledge or interest in experiential design, technology, construction and/or architecture business development

Experience creating qualified pipeline through networking, referrals and industry event engagement

Knowledge utilizing AI-powered business development and sales prospecting platforms to proactively develop qualified leads

Demonstrated experience engaging executive decision-makers and leading business conversations with senior-level stakeholders

Strong drive to meet or exceed sales goals

Successfully and consistently apply strategic thinking skills and sound strategy that generate results

Proven research skills

Ability to creatively identify ways to find new business growth opportunities

Ability to follow direction and take constructive criticism

Exceptional time management and organization skills

Ability to deliver top-notch presentations and to represent DI’s capabilities and value proposition to prospects

Passionate about storytelling and the ability to tailor your approach to “sell DI” on a variety of platforms

Exceptional ability to build and maintain rapport across a broad client audience

Can thrive comfortably in a fast-paced environment

Qualifications

• Bachelor’s degree in Business, Marketing, Entrepreneurship, or a similar degree or equivalent work experience required
• 2-5 years experience in business development, strategic sales, client engagement or similar roles
• Experience engaging and managing executive-level stakeholders and outreach is a plus

Skills

• Knowledge utilizing AI-powered business development and sales prospecting platforms to proactively develop qualified leads
• Strong drive to meet or exceed sales goals
• Successfully and consistently apply strategic thinking skills and sound strategy that generate results
• Proven research skills
• Ability to creatively identify ways to find new business growth opportunities
• Ability to follow direction and take constructive criticism
• Exceptional time management and organization skills
• Ability to deliver top-notch presentations and to represent DI’s capabilities and value proposition to prospects
• Passionate about storytelling and the ability to tailor your approach to “sell DI” on a variety of platforms
• Exceptional ability to build and maintain rapport across a broad client audience

Benefits

Full benefit package including Medical, Dental and Vision insurance along with Short and Long Term Disability, Life Insurance and Supplemental Accident, Critical Illness and Hospital Indemnity

Additionally, we offer a 401(k) with a match, Health Savings Account match, Paid Time Off (PTO), 7 paid holidays plus an employee chosen Floating Holiday annually, and paid Parental Leave

In 2018, DI incorporated the Great Game of Business principles into the way we do things. The program is designed to create a business of business people, provide transparency into company performance and directly tie daily behavior to impact DIs performance

Please submit a cover letter, resume and salary requirements. No phone calls please.

For more information about working at DI and a full list of available opportunities, please visit https://dimin.com/about/careers.