CLIENT CONSULTANT (B2B SALES / ACCOUNT EXECUTIVE)

If you’re early in your sales career and looking for a place where you can learn quickly, take on real responsibility, and grow faster than you would in a large organization, this role is built for you. You won’t be one of 50 reps in a queue. You’ll own your pipeline, run your own deals, and have a direct impact on the business.

About Us

Franchise Business Review (FBR) is the leading market research firm focused exclusively on franchising. We survey franchise owners and employees, turn that data into actionable insights, and help franchise brands grow stronger, faster, and smarter. Our clients are CEOs, COOs, VPs of Franchise Development, and Operations leaders from some of the most respected franchise brands in the country. They trust us because we deliver honest, data-backed insights that help them make better decisions. We’ve been doing this since 2005 — and we’ve built a reputation that opens doors. Our Portsmouth, NH office is collaborative, fast-paced, and yes, dog-friendly. We work hard, support each other, and take pride in what we do.

Responsibilities

• Build and manage your own pipeline through proactive outreach (phone, email, LinkedIn, and CRM-based sequences)
• Identify and engage prospective clients within franchise organizations
• Lead discovery conversations with senior executives to understand their challenges and goals
• Translate those insights into tailored solutions using FBR’s research and data
• Consistently generate new business meetings (target: ~5 per week) and manage your progress toward that goal
• Use HubSpot (CRM) to track activity, manage pipeline, and execute outreach strategies
• Collaborate with the FBR team to refine messaging, prepare materials, and close deals
• Stay current on franchising trends and leverage tools (including AI) to work more efficiently and effectively
• Represent FBR at industry events as needed

Requirements

• 2+ years of B2B sales or client-facing experience (SaaS, services, or similar)
• Energized by working in a collaborative, in-office team environment
• Comfortable engaging with senior leaders and asking thoughtful questions
• Proactive and organized in managing outreach and pipeline activity
• Curious, coachable, and motivated to continuously improve
• Strong communicator — you can write clearly and drive a confident conversation
• Interested in using modern tools (including AI) to improve how you work