Client Care Advisor for In Home Care Goodyear

Main Responsibilities

- Coordinate and oversee client in-home care services - Develop and update individualized care plans - Communicate with clients, families, caregivers, and healthcare providers - Monitor client satisfaction and quality of care - Conduct follow-up calls and home visits when needed - Ensure documentation and care records are accurate and compliant - Support caregiver training and performance improvement - Help keep clients safely living at home - Resolve client concerns compassionately and professionally - Assist with scheduling and service coordination

Qualifications

- CNA certification or caregiving experience often preferred - 2–3 years experience in home care, healthcare, hospice, or senior care - Strong communication and organizational skills - Experience with EMR/home-care software systems preferred - Ability to work independently and as part of a team - Compassionate, patient, and detail-oriented personality - Reliable transportation may be required - Bilingual English/Spanish is sometimes preferred

Schedule & Pay

- Full-time, Monday–Friday 8:30-5:00 occasional weekend or evening shifts - Occasional on-call duties