Client Care Advisor

Responsibilities

• Conduct in-home quality assurance visits and client assessments
• Cookordinate care services and maintain strong client and family relationships
• Introduce clients and Care Professionals to ensure successful care transitions
• Build referral relationships with healthcare providers and community organizations
• Represent Home Instead at community events, health fairs, and networking activities
• Provide direct client care coverage as needed
• Resolve client concerns with professionalism and compassion
• Maintain accurate documentation and ensure compliance with company policies
• Collaborate with office staff, schedulers, and healthcare professionals to support quality care

Qualifications

• College degree or equivalent work experience preferred
• CNA license preferred
• Valid driver's license and reliable transportation required
• Excellent communication and interpersonal skills
• Strong organizational, problem-solving, and time management abilities
• Ability to work independently while maintaining confidentiality
• Proficiency with Microsoft Word, Excel, and technology systems
• Willingness to work occasional evenings, weekends, on-call shifts, or direct care assignments as needed

What We Offer

• Competitive pay starting at $23.00 per hour
• Opportunity for professional growth and advancement
• Meaningful work that positively impacts seniors and their families
• Supportive team environment
• Ongoing training and development opportunities

What We're Looking For

A compassionate professional who enjoys building relationships, advocating for seniors, solving problems, and making a meaningful difference in the lives of older adults and their families.

Join a team dedicated to providing exceptional care and helping seniors age with dignity in the comfort of their own homes.