Client Billing Specialist

About the role

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Client Billing Specialist is responsible for supporting the end-to-end client billing process, ensuring invoices are accurate, timely, and aligned with client billing requirements. This entry-level role works closely with Billing Operations, Sales, Client Services, and Finance teams to process invoices, maintain client billing information, resolve billing issues, and support new client setup activities.

Responsibilities

• Prepare, review, and process client invoices accurately and on schedule.
• Perform high-volume billing and data entry activities while maintaining a high level of accuracy and attention to detail.
• Review billing data and supporting documentation to ensure invoice accuracy and completeness.
• Assist with month-end billing activities and meet established deadlines.
• Maintain accurate billing records and support documentation.
• Submit invoices through client payment portals, procurement systems, and accounts payable platforms.
• Respond to client and internal billing inquiries in a professional and timely manner.
• Investigate billing discrepancies, invoice disputes, and billing-related questions.
• Collaborate with Sales, Client Services, Operations, and Finance teams to obtain information needed to resolve billing concerns.
• Support new client onboarding and billing account setup.
• Create and maintain client billing profiles, contacts, and invoicing preferences.
• Maintain and update client billing information, purchase orders, documentation, and client-specific billing requirements to ensure accurate invoice processing and timely payment.
• Partner with internal teams to ensure billing accuracy and positive client experience.
• Communicate effectively with clients regarding billing questions and invoice status.
• Participate in process improvement initiatives that enhance billing accuracy and efficiency.

Qualifications

• High School Diploma or equivalent.
• 2–5 years of experience in billing, customer service, administrative support, finance, or a related field.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Associate degree in Business, Accounting, Finance, or a related field.
• Experience working with billing systems, ERP systems, or customer payment portals.
• Experience in invoicing, accounts receivable, client support, or administrative roles.

Pay

The estimated base pay range per hour for this role is: $20.67—$24.04 USD

Schedule and Work Requirements

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.