Client Benefits Coordinator (57487)

About the role

Phoenix House of NY is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values—Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking—guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.

Responsibilities

• Works directly with admits.
• Conducts interviews and assists with filling out public assistance applications and forms.
• Affords new admits with applying for Medicaid through the Marketplace.
• Negotiates with various agencies to assist clients in obtaining necessary IDs, mandate letters, employment letters, etc.
• Completes paperwork for all clients receiving SSA benefits to ensure PH is payee.
• Completes SSP paperwork to get full budget payments for SSA clients.
• Processes all mail-in recertification applications and coordinates face-to-face recertification appointments for HRA clients.
• Affords patients if they have Medicaid Restrictions.

Qualifications

• High school diploma or equivalent.
• Two years of related experience, required.
• Experience with Microsoft Office software suite, required.
• Experience with insurance and third-party billing associated with health care benefits and medical terminology, preferred.

Benefits

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...