Benefits Coordinator

Overview

Responsible for the administration of benefit programs (medical, dental, vision, prescription, life and disability) and timely enrollments, eligibility, and coverage changes. Coordinates with internal and external providers to assure proper enrollments and coverage. Coordinates benefits billing and invoice reconciliation to ensure accurate vendor payments and resolve discrepancies in a timely manner.

Core Responsibilities

• Presents benefit information to new hires. Explain the features of the benefit plans and procedures to employees. Respond to all communications effectively and in a timely manner.
• Processes new hire benefits, benefit terminations, and changes in benefit status in HRIS and vendor systems. Coordinate with benefit vendors to ensure accurate and timely enrollment, eligibility, and coverage updates.
• Acts as liaison to the health, welfare, and 401(k) third party administrators.
• Process qualifying life events and ensure required documentation is received and maintained.
• Administer Short-Term Disability program, including intake, coordination with employees, managers and payroll and monitor claims through return to work.
• Audit benefit data to ensure accuracy and identify discrepancies between HRIS, payroll and vendor systems.
• Support leave administration by coordinating documentation and communicating with employees and managers.
• Assist with COBRA, retiree benefits, and other post-employment benefit administration.
• Review, reconcile, and process benefit invoices; investigate and resolve billing discrepancies.
• Prepare and sends benefit communications, educational materials, and notices.
• Coordinate annual Open Enrollment planning, testing, communications, and employee/agent support.
• Maintain benefit records and ensure compliance with company policies and applicable regulations.
• Generate reports and analyze benefit data to support audits, compliance, and decision-making.
• Assist with benefit vendor implementations, system testing, and process improvements.
• Partner with Payroll to ensure accurate benefit deductions and resolve payroll-related benefit issues.
• Maintain confidentiality of employee benefit information and records.
• Analyze potential operational improvements.

Skills & Qualifications

Required:

• Working knowledge of benefit plans
• Knowledge of employee benefits plan regulations and compliance including COBRA, EEOC and ACA
• Strong attention to detail; well-organized
• Data entry and audit accuracy
• Ability to prioritize and work on multiple projects at a time
• Problem solving and analytical skills; ability to develop and present findings
• Must have strong written and verbal communication skills and the ability to provide consultation in matters of high sensitivity and confidentiality
• Communication, interpersonal and project management skills
• Ability to safeguard confidential information
• Strong sense of urgency to meet deadlines while maintaining confidentiality
• Must have basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• Strong working knowledge of HRIS systems

Preferred:

• Experience assisting with company wide open Enrollment processes
• Experience administering Short-Term Disability and other employee leave programs
• Prior hands-on experience using HRIS (Human Resources Information systems) platforms like ADP, Workday

Education & Experience

Required:

• Associate's or Bachelor's degree in Human Resources, Business Administration, Healthcare Administration
• Equivalent combination of formal education and directly related HR/benefits experience will be considered in lieu of degree
• 1-3 years of progressively responsible experience in human resources, benefits administration, or similar corporate/administrative role
• Solid understanding of core benefit programs (e.g. health, dental, vision, life insurance)

Preferred:

• Certified SHRM-CP, PHR or HRF
• Familiarity with federal and state regulations, including HIPAA, FMLA, COBRA, and ACA

Compensation

The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $49,000 - $83,500.

Physical Demands

Must be able to remain in a stationary position for a majority of the workday.

Benefits

Our mission is focused on family and faith, and we support our employees in seeking a balanced life. Employee benefits include:

• Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.
• Professional Development: Certifications, designation, and tuition reimbursement.
• Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.
• Health and Wellness: Short-term disability and term life insurance fully paid for by the company; Up to 12 weeks of childbirth leave under STD policy. One week of fully paid parental leave for all new parents, including adoptive and foster parents. A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage. Long-term disability insurance; Dental insurance; Vision insurance; Health club membership reimbursement; Employee Assistance Program.