Benefits Coordinator
Soni · United States · Yesterday
RemoteRemoteHuman Resources$23–$25/hrFull-time
Responsibilities
- Verify insurance eligibility and benefits using Availity, VerifyTX, and payer portals, including direct carrier outreach when needed
- Interpret and document insurance coverage details including plan type (HMO/PPO/EPO/POS), deductibles, copays, coinsurance, and authorization requirements
- Enter accurate insurance and patient data into Salesforce and EHR systems
- Clearly communicate benefit details to internal teams and, when applicable, patients/families
- Cookordination with admissions, billing, and utilization review to ensure accurate financial clearance
- Manage high-volume VOB requests in a fast-paced admissions environment
- Ensure documentation accuracy, compliance, and HIPAA standards at all times
Required Experience
- 2+ years in VOB, insurance verification, revenue cycle, or patient access
- Strong knowledge of insurance plans (HMO, PPO, EPO, POS) and benefit structures
- Experience with Salesforce and payer portals (e.g., Availity)
- Understanding of revenue cycle flow (eligibility, verification, authorization, billing)
- Strong attention to detail and ability to work in a high-volume environment
Preferred Skills
- Behavioral health or substance use treatment experience
- Admissions, utilization review, or billing exposure
- Multi-payer insurance environment experience