Benefits Coordinator

About the role

As a Benefits Coordinator, you will serve as a trusted guide and advocate for the members of the Catholic Diocese of Tulsa, helping them navigate the complexities of their healthcare and benefits while supporting their overall health and well-being. This is a relationship-driven role focused on ensuring members receive the right care, in the right place, at the right time.

Key Responsibilities

• Build trusted relationships with members through regular outreach and personal interaction.
• Serve as a primary point of contact for members needing assistance with healthcare and benefits navigation.
• Identify unmet needs and proactively connect members with appropriate services and resources.
• Promote preventive wellness by educating members on available programs, resources, and initiatives.
• Provide clear, accessible information to help members understand and effectively utilize their benefits.
• Aid members in navigating healthcare systems, provider networks, and benefit plans.
• Carefully coordinate medical and specialist appointments to ensure a seamless care experience.
• Coordinate third-party services (e.g., DME, home health, specialty providers).
• Connect members with community-based resources such as transportation, home care, and support services as needed.
• Offer follow-up support after hospitalizations or major health events to ensure continuity of care.
• Aid members in accessing wellness tools and programs (e.g., remote monitoring, health resources).
• Serve as a consistent advocate to help members overcome barriers to care.
• Collaborate closely with Meta Care’s interdisciplinary support team, including pharmacists, nutritionists, and social workers.
• Participate in meetings to identify member needs and support program growth.
• Support outreach efforts to increase awareness and engagement in available services.
• Maintain accurate and timely documentation of member interactions and services provided.
• Uphold strict confidentiality in accordance with HIPAA and PHI guidelines.
• Engage professionally and respectfully with all members and colleagues.
• Travel locally as needed to support members and program initiatives.
• Perform additional duties as assigned.

Who We’re Looking For

• Minimum 3 years of experience in a healthcare, medical office, benefits, or related setting required.
• Experience working in a busy provider practice, clinic, or healthcare office environment strongly preferred.
• Experience with healthcare benefits navigation, insurance verification, prior authorizations, or care coordination is highly valued.
• Clinical backgrounds (e.g., LPN, RN, CNA, Medical Assistant) are welcomed but not required.
• Strong understanding of the healthcare system, provider networks, and patient support services.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Exceptional communication and interpersonal skills, with a compassionate and service-oriented approach.
• Highly organized with strong follow-through and problem-solving abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Compensation & Benefits

Compensation based on experience and qualifications
Full-Time employees are eligible for:
Medical, dental, and vision insurance
Retirement plan
Seven (7) paid holidays
Vacation and sick leave
Company contribution of 90% toward individual medical premiums

Availability

This position is available immediately.

Equal Employment Opportunity

Meta Care Inc. is proud to be an equal-opportunity employer. All qualified applicants are encouraged to apply.