Jobs · Customer Service

Client Advocacy Manager

GFI Team Ikigai · Medford, MA · Yesterday
RemoteRemoteCustomer Service$65k–$85k/yrPart-time

The Role

Lead with Purpose: Accurately process, track, and document financial transactions to ensure seamless client experiences and uphold the highest compliance standards.

Empower through Service: Provide empathetic and clear guidance to clients by resolving transaction issues, answering inquiries, and explaining product and service options with precision.

Grow Your Influence: Engage proactively in outreach to potential clients, building strong relationships that expand your client portfolio and contribute to business growth.

Collaborate for Change: Work with cross-functional teams to enhance data integrity and improve operational workflows, thereby enriching the overall client experience.

Champion Financial Literacy: Continuously develop your understanding of financial products and best practices, guiding clients toward informed decisions that lead to financial stability and empowerment.

Requirements

  • Purpose-driven communicators with exceptional verbal and written skills who can foster empathy and maintain client-focus.
  • Detail-oriented professionals with a solid understanding of accounting and transaction processing, who thrive on accuracy.
  • Entrepreneurial spirits who are enthusiastic about building long-term client relationships and driving business growth.
  • Problem solvers equipped for digital work environments, with a preference for experience using CRM and accounting software.

Benefits

  • Performance-driven lifestyle with potential earnings from $65k - 85k / year for part-time roles, and $100k / year + for full-time engagements.
  • A flexible work environment with real career advancement opportunities and the ability to shape your schedule.
  • Access both part-time and full-time opportunities for your career journey with GFI-Team Ikigai.

Pay

  • Potential earnings from $65k - 85k / year for part-time roles, and $100k / year + for full-time engagements.

Schedule

  • Flexible work environment with real career advancement opportunities and the ability to shape your schedule.

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