Client Advisor | North Georgia Premium Outlets
About the role
AMIRI is looking for enthusiastic Client Advisors to join the Company's upcoming retail store in the North Georgia Premium Outlets! The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences.
Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand's intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast music culture. The brand's trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week and a growing international presence through an expanding network of flagship destinations. AMIRI's culture and contemporary vision prioritize quality, creativity, and innovation across every facet of the business. Founder and Creative Director Mike AMIRI continues to safeguard and shape the artistic vision of the brand and design studio. As the brand's presence expands globally and continues to emerge as one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is seeking visionary individuals with a creative and entrepreneurial mindset to join our team.
Responsibilities
- Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including: Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADT)
- Maintain a strong drive for results and a positive, team first attitude at all times
- Ensure a welcoming client-focused environment, which includes offering best in class service in person, over the phone, and through electronic communication
- Demonstrate exceptional product knowledge by engaging clients through detailing the craftsmanship and narrative of products
- Develop vast and dynamic local and international client book and network; possess ability to grow this book/network
- Partner with store and corporate management teams to ensure that each client issue is properly resolved to the benefit of the business
- In coordination with management, participate in floor moves, merchandising, visual merchandising, and housekeeping as needed
- Assist in preparing, packing, and wrapping merchandise upon request
- Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures
Requirements
- 1+ years Retail Sales and/or Client Service experience in a luxury consumer goods environment
- High school or equivalent education, preferred
- Ability to develop strong and lasting relationships with people through strong communication, organization