Jobs · Customer Service · Massachusetts

Client Advisor, Boston

Zimmermann · Boston, MA · 1 mo ago
On-siteCustomer ServicePart-time

Job Requirements

  • Capability and drive to reach KPIs and Sales Targets
  • Demonstrates professionalism, optimism and team orientated approach
  • Exceptional communication and interpersonal skills
  • Previous sales experience in luxury designer fashion
  • A passionate brand ambassador who embodies the Zimmermann values
  • Ability to cultivate Zimmermann’s brand loyalty though positive client interactions
  • Detail oriented
  • Excellent organisational skills and problem-solving ability
  • A passion for exceeding customer expectations
  • Ability to build ongoing rapport with clientele
  • Ability to work independently and as part of a team

Job Responsibilities

  • Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
  • To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision
  • Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships
  • Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives
  • Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention
  • Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety

Pay

Salary: 41600 - 41600 USD (hourly)

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