CLIENT ADVISOR - BOSTON COPLEY PLACE

About the Role

Join CELINE, a symbol of elegance and authentic luxury, as we strive to become one of the most iconic luxury brands worldwide. This role offers the opportunity to evolve in a highly creative and challenging environment, contributing to the brand’s sophisticated and timeless vision.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process to maximize sales, units sold per transaction, and the dollar value of each transaction.
• Adhere to all company policies and capture relevant customer information for entry in the database.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book.
• Consistently follow up with any shipping, alteration, or other client-related issues.
• Assist in general housekeeping and the maintenance of the store image.
• Support shipping and receiving and inventory control as requested.

Requirements

• Minimum of 3 years in a retail setting, with a focus on sales, preferably in a luxury environment.
• Computer literate; ability to learn and use various software packages.
• Desire to work in a retail setting with a focus on sales.
• Passion for luxury products with an appreciation for design.
• Tech-savvy with the ability to learn and utilize various software programs.
• Service orientation and customer-focused mindset.
• Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Qualifications

• Candidates with existing client books are strongly preferred.
• Foreign language skills are a plus.

Workplace

This position is located at CELINE’s store in Boston Copley Place.