Advisor - Boston

About the role

The Advisor will provide expert client service in Boston, MA, supporting the Client Service team. This position involves managing client relationships, addressing inquiries, and ensuring high-quality service delivery.

Responsibilities

• Manage client relationships and ensure client satisfaction
• Address client inquiries and concerns promptly and effectively
• Collaborate with internal teams to resolve issues and improve service
• Develop and maintain strong communication skills with clients
• Contribute to the continuous improvement of service delivery

Requirements

• Bachelor's degree in a relevant field
• At least 2 years of experience in client service or a related field
• Strong interpersonal and communication skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and manage multiple tasks simultaneously

Qualifications

• Excellent problem-solving and analytical skills
• Ability to handle sensitive and confidential information
• Experience with CRM systems is a plus

Skills

• Strong written and verbal communication skills
• Effective time management and organizational skills
• Ability to work under pressure and meet deadlines

Benefits

• Competitive compensation package
• Flexible working hours
• Professional development opportunities
• Health insurance benefits

Pay

The salary range for this position is $60,000 - $80,000 annually.

Schedule

The position requires an on-site presence in Boston, MA.