Client Account Manager Subsegment Leader - Advanced Manufacturing
Black & Veatch · Tennessee, United States · 1 wk ago
Full-time
About the Role
As the Client Account Manager - Advanced Manufacturing, you will have the opportunity to:
- Drive new business growth and maintain relationships with focus on target accounts in the Industrial Segment
- Contribute to Industrial Segment strategy and collaborate with BV offered solutions and services to solve client's complex challenges and needs
- Set and communicate account strategies, pursuit capture strategies, and guide proposal/project teams during pursuits
- Manage client relationships and maintain client-focused connection during execution of key projects and programs
- Work closely with sales and marketing teams to ensure that the needs of accounts are met and BV is positioned effectively in the marketplace
- Promote the voice of the client internally
Key Responsibilities
- Lead client engagement activities from identification and opportunity creation to business capture
- Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships
- Account management (build & maintain client relationships; develop and follow sector-led key account plans)
- Generate and qualify sales leads
- Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy)
- Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.)
- Accountable for overall client satisfaction and facilitate client satisfaction surveys
- Engage as advocate for client relationships during the execution of key projects and programs
- Full responsibilities for this position will vary by Sector or Region
- Ability to grasp highlights of the deal; including margins, risks, terms & conditions, etc.
- Maintain and convey understanding of the industry and the needs of our clients
- Develop and manage a pipeline of opportunities aligned with strategic initiatives identify in BV corporate strategy
- Responsible for new client acquisition and expanding existing client base
Qualifications
- Typically 15-20 years of experience within the EPC industry, including 10 years in sales or project execution
- Minimum of 10 years of relevant experience required
- Experience developing, maintaining and executing strategic sales plans
- History of successful pursuits with complex buying processes and multiple decision makers
- Firm understanding of competition and differentiators
- Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content
- B2B sales experience
- All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations
Preferred Qualifications
- Preferred Industrial Segment Experience: Aerospace, Defense, and/or Energy Equipment Manufacturing
- Bachelors degree preferred, with technical or business focus. Relevant experience in lieu of degree may be accepted
- Experience using Salesforce is preferred
- Certifications Preferred (or equivalent): National Association of Sales Professionals (NASP) Certified Professional Sales Person®, or SAMA® Certified Strategic Account Manager (CSAM) Program Certification
Work Environment
- Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments
- Moderate travel and various work environments required to achieve sales goals
Benefits
- Medical, dental and vision insurances along with disability and a robust wellness program
- Flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time
- Company-matched 401k plan
- Adoption reimbursement
- Tuition reimbursement
- Vendor discounts
- Employment referral program
- AD&D insurance
- Pre-taxed accounts
- Voluntary legal plan
- B&V Credit Union
- Performance-based bonus program eligibility
- 100% ESOP-owned company with stock ownership