Senior Client Account Manager

About the role

This position will report to the Central Division Power Market Lead, overseeing large client accounts in the Power Market. Key responsibilities include client development, strategy, and business development, as well as project management and innovation.

Responsibilities

• Regularly meet with client decision-makers to pre-position for operations-maintenance and capital expenditure programs.
• Engage as a program/project manager, technical subject matter expert, or project manager to drive efficient delivery and exceed client expectations.
• Innovate and present technical white papers.
• Weekly updates to the Account Plan, Scorecard, and CRM for pursuit activities.

Requirements

• Significant strategy and business development experience.
• Operational management experience, especially at a high level.
• Strong leadership and teamwork skills.
• Servant Leadership mentality.
• Knowledge of and experience in positioning and winning work in environmental planning and permitting, environmental restoration, geotechnical and civil design, and construction services.
• Experience in a business strategy and development function for a business of 100+ professionals.
• Demonstrated ability to deliver a 10+% organic CAGR through collaboration with market leads and mentoring of seller/doers.
• Strong understanding of technical terms and concepts, and the ability to align and gain credibility with clients, technical professionals, and operational leadership.
• Past successful work experience utilizing a CRM, sales funnel, and client account plans.
• Demonstrated experience evaluating current market trends against existing capabilities and determining points of entry and tactical plans to grow market share.

Qualifications

• Bachelor’s degree in engineering, earth science, environmental science, marketing, or related field.
• Master’s/MBA degree or equivalent preferred.
• Professional registration preferred.

Skills

• Strong leadership and teamwork.
• Servant Leadership mentality.
• Knowledge of and experience in positioning and winning work in the environmental planning and permitting, environmental restoration, geotechnical and civil design, and construction services service lines.
• Work well in a matrixed work environment, interacting with both business development and operations teams, and maintaining close communications with the client to represent their needs effectively.
• Technical expertise to assist in proposal writing and pricing.
• Excellent verbal and written communication.
• Pro-active problem solving.
• Strong business acumen.
• Dedication to safety and quality.

Benefits

The expected salary range for the position is $138,002 - $230,302. Final agreed upon compensation is based upon individual qualifications and experience. Benefits include: medical, dental, vision, life insurance, 401(k) plan, and paid holidays.