Client Account Manager, Consumer Package Goods

About the role

Amsive is hiring an Account Manager, Customer Experience, to support a portfolio of integrated digital marketing clients. This role serves as the primary day-to-day client contact, partnering with cross-functional teams across SEO, Paid Search, Media, Analytics, Creative, and Strategy to deliver measurable business outcomes.

Responsibilities

• Serve as the day-to-day across digital marketing programs including SEO, Paid Search, Analytics, Content, and Media initiatives.
• Develop a strong understanding of search marketing fundamentals and effectively communicate SEO and Paid Search strategies, recommendations, performance results, and optimization opportunities to clients.
• Partner with channel specialists and strategists to identify opportunities for growth, performance improvement, and cross-channel integration.
• Translate client business objectives into actionable marketing plans, ensuring alignment between strategy, execution, measurement, and business outcomes.
• Lead client status meetings, quarterly business reviews, and performance discussions, providing clear recommendations backed by data and insights.
• Collaborate with Analytics teams to interpret campaign performance and communicate meaningful insights, trends, and optimization opportunities.
• Support retail, eCommerce, and consumer-focused clients by understanding customer acquisition, retention, retailer marketing programs, retail media networks, and omnichannel customer journeys.
• Identify opportunities to expand existing client engagements through additional services, channels, and strategic initiatives.

Requirements

• 2-4+ years of experience in account management, client services, or digital marketing within an agency environment.
• Experience managing integrated digital marketing programs, including SEO, Paid Search, Content Marketing, Media, Analytics, CRM, or other performance marketing channels.
• Working knowledge of search marketing principles, including SEO best practices, organic search performance metrics, keyword strategy, and Paid Search fundamentals.
• Ability to confidently discuss digital marketing performance, measurement frameworks, KPIs, and optimization strategies with clients and internal stakeholders.
• Experience supporting retail, eCommerce, and consumer brands, or omnichannel marketing initiatives is strongly preferred.
• Strong consultative and relationship-building skills, with demonstrated success managing and growing client partnerships.
• Proven ability to coordinate cross-functional teams, manage multiple projects simultaneously, and maintain accountability across deliverables.
• Experience developing presentations, business reviews, strategic recommendations, and client-facing communications.
• Strong analytical mindset with the ability to interpret performance data and translate findings into actionable recommendations.
• Proficiency with Microsoft Office Suite, particularly PowerPoint and Excel; familiarity with analytics and reporting platforms is a plus.
• Excellent written and verbal communication skills, with strong attention to detail and organizational abilities.
• Curiosity, adaptability, and a passion for learning emerging digital marketing trends and technologies.

Qualifications

• Must be located in the United States and work in Eastern or Central time zones.
• Salary starting at $75,000/yr, based on skills and experience.
• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays.
• Dental, Vision, and Health Insurance.
• Paid Parental Leave.

Benefits

• 401(k) with a company match program.

Pay

Salary starting at $75,000/yr, based on skills and experience.

Schedule

This is a REMOTE position.