CLIENT ACCOUNT MANAGER

About the role

Kleinfelder is seeking a highly motivated and experienced Client Account Manager to lead business development efforts in Ohio. This role involves fostering client relationships, developing strategic growth plans, and expanding Kleinfelder’s presence in the region.

Responsibilities

• Develop and maintain strong relationships with clients to provide engineering and professional consulting services.
• Provide inspirational, business, market, and professional development leadership.
• Collaborate with KLF internal resources to plan, coordinate, and execute business development efforts aligned with specific market sectors, client needs, and geographic priorities.
• Collaborate with technical teams, marketing, and leadership to position the firm for success in high-value, strategic opportunities.
• Lead and support major proposal and interview efforts for high-value, strategic opportunities.
• Track, manage, and report on active pursuits and opportunities, maintaining accurate status updates and supporting data-driven forecasting and decision-making.

Requirements

• Bachelor of Science, Engineering, or related technical field. Master’s degree or equivalent desired.
• 9-10 years of related experience. 6-7 years of direct client interaction in designated market and knowledge of applicable laws and regulations required. 5-6 years of management experience required.
• Professional Engineer License a plus.
• Travel 50-60% (primarily day trips).

Qualifications

• Bachelor of Science, Engineering, or related technical field.
• 9-10 years of related experience.
• 6-7 years of direct client interaction in designated market and knowledge of applicable laws and regulations.
• 5-6 years of management experience.
• Professional Engineer License a plus.
• Travel 50-60% (primarily day trips).

Skills

• Comprehensive market experience.
• Knowledge of market areas.
• Teambuilding skills.
• Client account management skills.
• Proposal preparation experience.
• Optimizes our customers’ resources.
• Identifies and develops project opportunities.
• Identifies opportunities and takes action to build relationships.
• Handles customer questions and complaints.
• Recognizes problems and responds.
• Knows the organization’s mission and functions.
• Develops proposal strategies.

Benefits

Kleinfelder offers an excellent compensation and benefits package, including medical, dental, vision, life insurance, 401(k) plan, and paid holidays.

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

The role is available in our offices in Perrysburg or Dublin, Ohio. Travel may be required up to 50-60% of the time.