Client Account Executive, Mid-Market

About the role

The Client Account Executive for Mid-Market at Dialpad will provide best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. This role serves as a consultant to the client, demonstrating the value of what's possible through the implementation of additional Dialpad product suite offerings. The CAE will develop and execute a sales strategy for their book of business, meeting or exceeding sales and revenue goals, and overall customer relationship management.

Responsibilities

• Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish.
• Create a territory account plan for consistent achievement of quarterly goals and activity metrics.
• Cultivate relationships with customers to gain insight into their strategy and expansion plans, aligning the product suite with their goals.
• Generate pipeline and drive an efficient sales process.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and become a trusted advisor and resource for customers.
• Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program.
• Become an advocate for the customer back to Dialpad.

Requirements

• 3-5+ years of experience in a closing sales role.
• Previous Mid-Market experience preferred.
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution selling techniques such as SPICED and/or MEDDICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management skills with the ability to track numerous details.
• Willingness to travel to customer locations or events as needed.
• SaaS sales background required, with bonus points for UCaaS/CCaaS.
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Qualifications

• Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Skills

• 3-5+ years of experience in a closing sales role.
• Previous Mid-Market experience preferred.
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution selling techniques such as SPICED and/or MEDDICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management skills with the ability to track numerous details.
• Willingness to travel to customer locations or events as needed.
• SaaS sales background required, with bonus points for UCaaS/CCaaS.
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Pay

The target base salary range for this position is $79,999—$80,000.50 USD.

Schedule

This position is hybrid from one of our US offices.