Client Account Executive, Mid-Market
About the role
The Client Account Executive for Mid-Market at Dialpad will provide best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. This role involves serving as a consultant to clients, developing and executing a sales strategy, and ensuring customers realize the value of their account.
Responsibilities
- Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish.
- Create a territory account plan for consistent achievement of quarterly goals and activity metrics.
- Cultivate relationships with customers to gain insight into their strategy and expansion plans, aligning our product suite with their goals.
- Generate pipeline and drive an efficient sales process.
- Achieve or exceed quarterly revenue goals.
- Ensure customers are continuously realizing the value of their account, driving positive outcomes for both the customer and Dialpad.
- Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program.
- Become an advocate for the customer back to Dialpad.
Requirements
- 3-5+ years of experience in a closing sales role.
- Previous Mid-Market experience preferred.
- Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
- Ability to communicate, present, and influence key stakeholders and decision-makers.
- Experience with solution selling techniques such as SPICED and/or MEDDICC.
- Experience providing timely and accurate forecasts to sales leadership.
- Excellent time management skills with the ability to track numerous details.
- Willingness to travel to customer locations or events as needed.
- SaaS sales background required, with bonus points for UCaaS/CCaaS.
- Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).
Qualifications
We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.
Skills
- 3-5+ years of experience in a closing sales role.
- Previous Mid-Market experience preferred.
- Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
- Ability to communicate, present, and influence key stakeholders and decision-makers.
- Experience with solution selling techniques such as SPICED and/or MEDDICC.
- Experience providing timely and accurate forecasts to sales leadership.
- Excellent time management skills with the ability to track numerous details.
- Willingness to travel to customer locations or events as needed.
- SaaS sales background required, with bonus points for UCaaS/CCaaS.
- Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).
Pay
Competitive salary, comprehensive benefits, and real opportunities for growth.
Schedule
Opportunity to be based in our Tempe, AZ Office.