Jobs · Administrative · North Carolina

Clerical Assistant

Wake County Public School System · Raleigh, NC · 6 days ago
AdministrativeFull-time

About the role

School Site/Department seeks a Clerical Assistant to support office and school activities by performing general clerical duties.

Responsibilities

  • Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
  • Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information.
  • Provides customer service to those who visit the office or school.
  • Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
  • Attends all required meetings and trainings.
  • Performs other related duties, as assigned.

Requirements

  • Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps.
  • Excellent customer services skills.
  • Excellent organizational skills.
  • Effective interpersonal skills to deal with a diverse public.
  • Ability to be discrete and maintain confidentiality.
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback.
  • Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.
  • Ability to minimize errors with attention to detail.
  • Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.

Qualifications

  • High School diploma or equivalent.
  • Experience in a clerical or human resource related area preferred.

Skills

  • Microsoft Office proficiency (Word, Excel, Power Point, Google Apps).
  • Customer service skills.
  • Organizational skills.
  • Interpersonal skills.
  • Discretion and confidentiality.
  • Communication skills (oral and written).
  • Office equipment use (copier, fax machine, scanner).
  • Error minimization and attention to detail.
  • Working relationships with diverse groups.

Benefits

N/A

Pay

Noncertified Grade 18

Schedule

Monday-Friday (occasional evenings and weekends)

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