Clerical Assistant
Wake County Public School System · Raleigh, NC · 6 days ago
AdministrativeFull-time
About the role
School Site/Department seeks a Clerical Assistant to support office and school activities by performing general clerical duties.
Responsibilities
- Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
- Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information.
- Provides customer service to those who visit the office or school.
- Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
- Attends all required meetings and trainings.
- Performs other related duties, as assigned.
Requirements
- Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps.
- Excellent customer services skills.
- Excellent organizational skills.
- Effective interpersonal skills to deal with a diverse public.
- Ability to be discrete and maintain confidentiality.
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback.
- Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.
- Ability to minimize errors with attention to detail.
- Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.
Qualifications
- High School diploma or equivalent.
- Experience in a clerical or human resource related area preferred.
Skills
- Microsoft Office proficiency (Word, Excel, Power Point, Google Apps).
- Customer service skills.
- Organizational skills.
- Interpersonal skills.
- Discretion and confidentiality.
- Communication skills (oral and written).
- Office equipment use (copier, fax machine, scanner).
- Error minimization and attention to detail.
- Working relationships with diverse groups.
Benefits
N/A
Pay
Noncertified Grade 18
Schedule
Monday-Friday (occasional evenings and weekends)