Clerical Assistant

About the role

The Evansville Psychiatric Children’s Center (EPCC) is part of the State of Indiana's diverse workforce, providing interdisciplinary care to children. The center emphasizes a holistic approach to treatment, integrating biological, psychological, and social aspects.

Responsibilities

• Supports the daily operations of EPCC by performing general office tasks.
• Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information.
• Reviews files, records, and other documents to obtain information to respond to requests.
• Typifies forms, correspondence, memos, and other materials.
• Maintains filing systems for efficient recordkeeping and easy retrieval.
• Checks emails, sends faxes, makes copies, and updates computer databases.
• Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals.
• Trains other staff members to perform work activities, such as using computer applications.
• Completes tasks or projects assigned by supervisor in a timely manner.

Requirements

• Working knowledge of general office functions and clerical procedures.
• Active listening skills.
• Excellent critical thinking skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent attention to detail and proofreading skills.
• Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

Qualifications

• A High School Diploma or High School Equivalent (HSE) and at least 1+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
• No degree is required.

Skills

• Working knowledge of general office functions and clerical procedures.
• Active listening skills.
• Excellent critical thinking skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent attention to detail and proofreading skills.
• Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
• Health savings account, which includes bi-weekly state contribution.
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
• Up to 15 hours of paid community service leave.
• Covered vacation, personal, and sick leave time off.
• 12 paid holidays, 14 on election years.
• Education Reimbursement Program.
• Group life insurance.
• Referral Bonus program.
• Employee assistance program that allows for covered behavioral health visits.
• Qualified employer for the Public Service Loan Forgiveness Program.
• Free Parking for most positions.
• Free LinkedIn Learning access.

Pay

The salary for this position traditionally starts at $29,588.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

Schedule

Not specified.

Benefits

Not specified.

Skills

Not specified.

Benefits

Not specified.