Clerical Assistant 2 - Somerset County Assistance Office

Join a busy team that keeps public services moving in Somerset County. As a Clerical Assistant 2, you will engage with clients, assist staff, and complete key clerical work that ensures timely support for individuals in need.

Responsibilities

• Application Processing: Register applications received by mail, walk-in, drop-off, or Compass and complete file clearance tasks.
• Record Handling: Purge and combine reserve records, file closed cases, and prepare materials for shipment.
• Client Reception: Greet visitors, assess their needs, call workers for appointments, and manage main phone console activity.
• Mail Management: Distribute incoming mail, scan and attach required items, and upload postage to the mail machine as needed.
• Card Services: Create and cut EBT cards, complete logs, obtain signatures, and support lost or stolen card processing.
• Special Requests: Complete MIPAA requests and process CAOAA account checks in a timely manner.

Schedule

• Full-time employment, 37.5 hours per week.
• Work hours: 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.
• Assigned duties are performed in a controlled office environment.
• In counties with District Offices, employees may be reassigned to different work sites due to operational needs.
• This position may be eligible to telework part-time. Specific details will be discussed during the interview process. Telework requires a securely configured high-speed internet connection and an approved location inside Pennsylvania. If unable to telework, you will report to the headquarters office in Somerset, PA. Telework eligibility is subject to change.

Pay

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin at the starting annual salary of $36,831 (before taxes).

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.
• You must meet the Pennsylvania residency requirement.
• Hiring preference will be given to candidates who live within Somerset County. If no eligible candidates from Somerset County apply, candidates from other counties may be considered.
• You must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.