Clerical Assistant 2 - Dauphin County Assistance Office

About the role

Become a Clerical Assistant 2 with the Department of Human Services and contribute to the daily operations of the Dauphin County Assistance Office. This position offers a steady, rewarding pace where your organization skills help keep programs moving forward. You will support team members who rely on timely and accurate information. Step into a role where your efforts help strengthen services for the public.

Responsibilities

• Data Entry: Input information into automated systems such as CIS and Mapper to ensure accurate record keeping
• System Inquiry: Access automated systems to obtain needed information for staff and case processing
• Record Filing: File documents in case records and organize case files according to retention requirements
• Reception Duties: Handle phone calls and personal contacts, recording or referring information as needed
• Mail Sorting: Review and distribute mail, computer printouts, logs, and case messages to appropriate staff
• Office Support: Communicate with the supervisor and carry out additional duties that support daily CAO operations

Requirements

Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy will be given to candidates who live within Dauphin County. If no eligible candidates who live within Dauphin County apply for this position candidates who reside in other counties may be considered. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. You must pass a background investigation. In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

Pay

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).

Schedule

Full time employment, 37.5 hours per week. Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.

Benefits

• Free parking at this facility.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time.