Clerical Assistant 2 - SCI Phoenix

As a Clerical Assistant 2 with the Department of Corrections, State Correctional Institution (SCI) at Phoenix, you can take pride in work that supports public safety and dependable operations. This position is ideal for someone who enjoys staying organized and working with both people and information. Every day brings variety as you handle calls, mail, scheduling, and records. This role offers a positive place to build your office experience and support a dedicated team.

Responsibilities

• Phone and Mail Support: Answer phones, direct calls, record messages, manage institutional switchboard, and handle both incoming and outgoing mail
• Document Preparation: Type documents, check them for accuracy, correct errors, and ensure timely submission and distribution
• Scheduling Tasks: Coordinate appointments, meetings, videoconferences, and prepare meeting minutes when needed
• Records Management: Maintain filing systems, complete archiving, and update databases, reports, spreadsheets, and queries
• Office Coordination: Compile activity records, enter data, track supplies, and support smooth office workflow
• General Assistance: Complete photocopying, scanning, faxing, email organization, and keep office areas neat

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training
• Must possess keyboarding skills to meet standards for speed and accuracy
• Previous experience efficiently using and navigating a personal computer
• Two (2) years or more of experience with Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets, calendars, documents, rosters, etc.
• Experience with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices, etc.
• Previous experience working in an office setting as a clerk and/or personal assistant
• Experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom
• Experience combining and manipulating documents in Adobe Pro
• Successful completion of the training academy in Elizabethtown, PA
• Must be able to perform essential job functions
• Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements

Schedule

• Full-time employment, 37.5 hours per week
• Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch
• No telework option available

Pay

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).