Clerical Assistant 2 - Dauphin CAO (Johnstown Location)

Description of Work

This position supports the daily operations of the Dauphin County Assistance Office by managing information, organizing records, and helping staff and clients. As a Clerical Assistant 2, you will perform the following duties:

• Data Entry: Input information into automated systems with accuracy
• Information Retrieval: Access computer applications to find necessary details
• Record Management: File, organize, and maintain case documents
• Public Interaction: Handle phone calls and in person contacts professionally
• Mailing Processing: Sort and distribute mail, messages, and printouts appropriately
• Team Communication: Share updates and discuss procedures with supervisors

Work Schedule and Additional Information

Full-time employment, 37.5 hours per week. Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.

• Earns excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
• Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Johnstown. The ability to telework is subject to change at any time.

Pay

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108.00 (before taxes).

Qualifications

Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.

• You must meet the PA residency requirement.

Other Requirements: You must be able to perform essential job functions.

Legal Requirements

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. You must pass a background investigation.

How to Apply

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.