Clerical Assistant 2

About the Role

This position with the Department of Transportation offers a chance to support important public services every day. You will work with friendly colleagues and assist customers who rely on the District Office for guidance, contributing to a mission that matters while building valuable skills.

Responsibilities

• Reception Support: Answer and assist phone and in-person inquiries for the Permits Unit.
• File Management: Maintain and organize files for hauling and occupancy permits.
• Document Processing: Type correspondence, reports, and meeting minutes for multiple units.
• Customer Assistance: Help customers resolve issues in the ePermitting System.
• Mail Handling: Sort, distribute, and manage incoming and outgoing unit mail.
• Scanning Tasks: Scan permit documents and upload them into Electronic Content Services.

Schedule

• Full-time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 4:30 PM, Monday-Friday, with a 30-minute lunch.
• Telework: Opportunity to work from home part-time upon successful completion of probationary period. Requires a securely configured high-speed internet connection and an approved location inside Pennsylvania. If unable to telework, reporting to the headquarters office in Montoursville, PA is required. Telework eligibility is subject to change.

Pay

Starting annual salary of $36,831 (before taxes) for candidates new to employment within the Commonwealth of Pennsylvania.

Requirements

• Minimum Experience and Training:
  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Graduation from high school; or
  • An equivalent combination of experience and training.
• Special Requirements:
  • Must possess keyboarding skills to meet standards for speed and accuracy.
  • Must possess the ability to take and transcribe dictation.
• Must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.