Cleared Senior/Principal Administrative Support Associate, Onsite

About the role

We are seeking a proactive, Administrative Support to join our Security Awareness Team!

Responsibilities

• The execution of SF 312 forms and other records related to the security awareness program are maintained in accordance with NARA federal records disposition schedule.
• Support the Security Awareness program by assisting with briefings, and other informational activities communicating Safeguards & Security related requirements.
• Answer phone calls, emails, and/or instant messages to provide information regarding Safeguards & Security program requirements, policies, and resources to members of the workforce at all SNL sites.
• Maintain knowledge of security policies/procedures from multiple security program areas.
• Accurately disseminate security-related information to members of the workforce through effective verbal and/or written communications.
• Support the SNL Security Incident Management Program (SIMP) to triage inbound calls during operational hours.
• Interact with subject matter experts from various SNL Safeguards & Security Programs to discuss policy questions on behalf of the SNL members of the workforce.

Requirements

• High school diploma plus five (5) or more years of administrative support, customer service, or other related experience; or equivalent combination of education and experience.
• Active DOE Q-level security clearance or equivalent required to start.

Qualifications

• Proven experience delivering high-quality customer service, with a strong commitment to creating positive and professional customer interactions.
• Ability to collaborate effectively within a team as well as work independently with minimal guidance in a fast-paced, dynamic environment while consistently meeting short deadlines.
• Strong computer proficiency, including expertise with MS Office; experience developing and interpreting metrics; and working knowledge of SharePoint and WordPress.
• Knowledge and experience in one or more security programs such as Information Security, Physical Security, SIMP, Personnel Security, or Cybersecurity.
• Familiarity with DOE directives particularly Safeguards & Security (S&S) requirements and experience working with corporate systems such as ITSM, TEDs, and PO Queries.
• Broad understanding of Sandia programs, policies, organizational structures, procedures, and administrative systems.
• Demonstrated problem-solving abilities with a track record of driving tasks to completion and achieving high-quality results.
• Highly detail-oriented, with a strong ability to identify, analyze, and correct inconsistencies.

Benefits

• Salary Range: $46,200 - $84,800
• Flexible work arrangements including 9/80 and 4/10 compressed workweeks, part-time work, and telecommuting.
• Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance.

Schedule

The selected applicant must be able to work onsite.

Pay

Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

About Sandia

Challenging work with amazing impact that contributes to security, peace, and freedom worldwide Extraordinary co-workers Some of the best tools, equipment, and research facilities in the world Career advancement and enrichment opportunities Flexible work arrangements for many jobs include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home) Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance

Learn more about Sandia at: http://www.sandia.gov