Classified, 9 Month, Recurring, Program Coordinator for Access & Disability, and Counseling Services

About The College

Whatcom Community College (WCC) is a public associate and applied baccalaureate degree granting institution with an accomplished faculty and staff who serve 7,604 students annually on its beautiful 72-acre campus in Bellingham, Washington.

WCC offers transfer degrees, applied baccalaureate degrees, professional and technical training programs, basic education, job skills, and community and continuing education classes. Programs and courses are offered through in-person, hybrid, and online modalities to promote access for a diverse student population.

The College is committed to equal opportunity and believes diversity of experiences and cultures enrich our campus community. The College is accredited by The Northwest Commission on Colleges and Universities. For more information about WCC, please visit www.whatcom.edu

About Our Community

The campus is located in Bellingham (population 95,960). Bellingham showcases a strong commitment to education and is regularly rated on "best of the Northwest" lists. Bellingham is midway between Seattle, WA and Vancouver, B.C. Canada.

The city is surrounded by the rural landscape of Whatcom County (population 226,850), which is home to a thriving network of farms and scenic wilderness. As you explore our community, you'll discover historic neighborhoods, waterfront cities, farmlands and mountain towns all within a few dozen miles of each other. Bellingham and Whatcom County are known for their outdoor activities. Whether your idea of fun is visiting galleries, watching live theater, kayaking, hiking, snowboarding, or unwinding with a good book, you'll love Bellingham and Whatcom County.

To learn more about Bellingham, please visit: http://www.bellingham.org

General Description of Work

Position Title: Program Coordinator, Access and Disability Services
Classification: WFSE Classified (Class Code 107N)
FTE: 1.0 on a 9 month cyclic contract
Schedule: 40 hours/week, Monday-Friday 8 AM-5 PM. September 16 - June 15 annually. Occasional evening work may be required and scheduled in advance.
FLSA Status: Overtime Eligible

Job Summary

The Program Coordinator provides administrative and program support for Access & Disability Services (ADS) and Counseling Services, supporting the delivery of services that promote student access, well-being, and success in a welcoming and inclusive environment. Working closely with ADS staff and Counseling Services professionals, this position coordinates front desk operations, supports daily program functions, and assists with scheduling, communications, and service logistics. The Program Coordinator also facilitates collaboration with campus departments and community partners to support integrated student services.

Reporting Structure/Supervisory Relationship

This position reports to the Director for Access and Disability Services.

Responsibilities

• Maintains confidentiality and complies with FERPA, HIPAA, ADA, and Section 504 requirements in all aspects of work.
• Serves as the initial point of contact for students seeking program information and appointment scheduling, ensuring timely, accurate, and accessible assistance.
• Interacts with students, staff, and community members in a professional, courteous, and confidential manner that reflects a commitment to student support and service excellence.
• Communicates effectively with individuals and groups in person, by telephone, and in written correspondence, ensuring clarity, professionalism, and accessibility.
• Utilizes strong organizational skills to support coordination of front desk operations and program services.
• Collaborates with Access & Disability Services, Counseling Services, Advising Services, faculty, staff, administrators, students, community agencies, and other stakeholders to support coordinated student services.
• Prepares, develops, and manages written communications and marketing materials in collaboration with the Marketing & Communications Department and other college departments as appropriate.
• Performs data entry and data management, monitors and maintains office supplies, and provides clerical and administrative support to ensure efficient program operations, accurate reporting, and effective day-to-day functioning of the office.
• Prepares accessible documents and publications using word processing and other software to ensure materials are compliant and usable for all audiences.
• Applies knowledge of assistive technologies or the ability to learn and effectively apply such technologies in support of student access and program services.
• Performs other related work of a similar nature and level.

Qualifications

• Minimum Qualifications:
• A high school diploma or equivalent.
• Two (2) years of experience in administrative support, student services, disability services, counseling services, or a related program area that includes coordination of services, customer service, scheduling, data entry, and/or front desk operations in an educational or human services environment.
• OR
• An equivalent combination of education and experience sufficient for the person to perform the duties.
• AND
• Experience using standard office software and technology, including word processing, spreadsheets, scheduling systems, and database or CRM systems, to manage student records, coordinate services, and support program operations.
• Experience organizing and prioritizing multiple work tasks in a fast-paced student services environment, while maintaining accuracy in data entry, records management, and adherence to established policies, procedures, and confidentiality requirements.
• Preferred Qualifications:
• An associate degree in Business Administration, Office Administration, Human Services, Social Sciences, Psychology, Education, or a related field.
• Experience in higher education, disability services, counseling services, advising, or a related student support program area.
• Experience supporting program coordination functions such as scheduling, front desk operations, student intake, communications, data entry, and records management in an educational or human services environment.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Licensure, Certification & Other Necessary Requirements

Employment contingent upon passing a criminal background check and sexual misconduct review.

Application Due Date

Applications due by Monday, July 27th, 2026 at 5:00 pm.