Clarity Application Support Specialist

Step into a high-impact role where your work directly shapes the future of Nebraska’s transportation system. As the Nebraska Department of Transportation (NDOT) Clarity System Administrator, you’ll take the lead on a mission-critical platform that drives planning and delivery for more than 750 active projects. NDOT will rely on your expertise to champion and sustain the Clarity environment—making this a rare opportunity to guide a major enterprise application supporting the state’s largest infrastructure program. If you enjoy solving challenges, improving systems, and making a real difference in how major projects move from concept to completion, this role puts you at the center of it all.

Responsibilities

• Administer and configure NDOT's Clarity PPM system, including security, user accounts, OBS, menus, templates, and system settings.
• Support project, resource, financial, and investment structures used across all NDOT divisions.
• Maintain Clarity Studio and MUX components, including objects, attributes, fields, views, portlets, dashboards, and UI elements.
• Provide technical support and troubleshoot system issues for approximately 900 users.
• Develop and maintain advanced reports and ensure data quality across the application.
• Manage workflows, automated jobs, XOG activities, and process scheduling.
• Support time reporting, resource planning, and other operational functions within Clarity.
• Create system documentation, user guides, and deliver training.
• Mentor and support junior developers by sharing technical knowledge, promoting best practices, and fostering professional growth.
• Assist with additional system or project needs as they arise.

Requirements

• Minimum Qualifications: A bachelor’s degree or equivalent in computer science, information systems, mathematics, engineering or other related field and two years of experience, education, or training in coding computer applications; programming experience can be substituted for education on a year-for-year basis.
• Preferred Qualifications:
  • Experience administering Clarity PPM or other enterprise project/portfolio management systems.
  • Experience with Clarity PPM components such as Studio, Modern UX, portlets, objects, attributes, views, templates, and system options.
  • Experience with Clarity Studio, Modern UX (MUX), portlets, dashboards, and reporting tools.
  • Familiarity with SQL/NSQL, XOG, or other data extraction and integration tools.
  • Experience supporting project, resource, financial, or time reporting modules.
  • Familiarity with AI-assisted development tools (e.g. GitHub Copilot, or similar) to improve developer productivity.
• Regular and reliable attendance is mandatory.
• This is an in-office position and is not eligible for remote work.

Skills

• Demonstrate strong .NET development expertise to support custom integrations, enhancements, and technical solutions within the Clarity environment.
• Knowledge of modern .NET development using C#, ASP.NET Core, REST APIs, and object-oriented design principles.
• Proficiency with source control and collaborative development using Git and Azure DevOps.
• Knowledge of CI/CD pipelines, automated deployments, and DevOps best practices.
• Knowledge of modern development practices including code reviews, unit testing, debugging, and secure coding standards.
• Knowledge of system administration practices, including configuration management, security rights, and user administration.
• Knowledge of enterprise project and portfolio management concepts such as project structures, resource planning, financial tracking, and time reporting processes.
• Strong troubleshooting, analytical, and problem-solving skills with the ability to mentor developers and collaborate effectively across technical teams.
• Skill in troubleshooting complex application issues and collaborating with technical teams, vendors, or enterprise IT support to resolve problems.
• Skill in SQL/NSQL, reporting tools, data validation, and developing or supporting advanced reporting solutions.
• Strong analytical, problem-solving, and communication skills.
• Skill in managing automated jobs, workflows, XOG operations, and related system processes.
• Ability to analyze system needs, recommend improvements, and implement configuration changes that support business operations.
• Ability to communicate technical information clearly to non-technical users and provide effective training and documentation.
• Ability to manage multiple priorities, maintain accuracy, and ensure data integrity in a complex enterprise system.
• Ability to work collaboratively with business units, IT teams, and leadership to ensure reliable system performance.

Benefits

• State-matched retirement contribution of 156%.
• 13 paid holidays.
• Generous leave accruals that begin immediately.
• Military leave.
• Tuition reimbursement program.
• Dependent tuition reimbursement program with partnering Nebraska community colleges.
• Public Service Loan Forgiveness Program (PSLF) through the Federal government.
• 79% employer-paid health insurance plans.
• Dental and vision insurance plans.
• Employer-paid $20,000 life insurance policy.
• Wide variety and availability of career advancement as the largest and most diverse employer in the State.
• Opportunity to be part of meaningful work and make a difference through public service.
• Training and Development based on your career aspirations.
• Job security and stability, even during times of economic hardship.
• Employee Assistance Program.
• Fun, inviting teammates.
• Free parking.

Pay

$36.060 per hour.