Claims Technical Director – Excess Claims

Essential Job Functions And Responsibilities

• Manages a book of excess claims for a significant size, complex product(s) or for the line of business.
• Responsible for conducting thorough investigations, critically assessing coverage and liability, and formulating strategic approaches to claim resolution.
• Analyzes and negotiates settlements within prescribed authority, and participates in arbitrations, mediations, depositions, or trials.
• Develops and implements strategic coverage decisions, determining outcomes, and formulating negotiation strategies for stakeholders.
• Oversees the issuance of payments within assigned authority limits, ensuring accuracy and timeliness.
• Serves as the technical expert on a product(s).
• Evaluates and makes recommendations to executive management on internal and external issues of strategic importance to a product(s).
• Accountable for achieving performance targets/business results.

Job Requirements

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Generally, a minimum of 15 years of experience in property and casualty claims handling.
• Completion of a professional designation preferred, such as Associate in Claims (AIC).
• Operates at the highest authority level on complex, high-impact assignments, possessing extensive technical knowledge and skills in both product and industry.
• Serves as the technical expert on a product(s).
• Excellent analytical, negotiation, and problem-solving skills.
• Ensures compliance with all legal, statutory, and regulatory requirements.
• Accountable for achieving performance targets/business results.

Additional Information

Provides technical advice and support to lower-level positions, management, and other departments.

Requires prolonged sitting.

Continuous use of computer.

May lift, carry, push, or pull objects up to 10 lbs.

Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs.

Company Information

Great American Custom, an underwriting division of Great American Insurance Group, dedicates itself to serving client needs and delivering outstanding service. We have made a name for ourselves as a full-service underwriting organization focused on long-term client relationships and customized business solutions. We specialize in providing primary casualty products as well as umbrella and capacity excess products that meet the needs of the commercial market. Our policy holders range from small businesses to complex multi-national corporations and Fortune 1000 accounts.

Benefits

• Competitive benefits packages for full-time and part-time employees.
• Medical, dental, and vision coverage.
• Wellness plans.
• Paid time off and paid holidays.
• A 401(k) plan with company match.
• Employee stock purchase plan.
• Commuter benefits.