Complex Claims Director, Excess Claims

About the role

Join us as a Complex Director Excess Claims to play your part in transforming the way we help customers manage risk. This role offers an opportunity to grow your skills and experience as a valued member of the team.

Responsibilities

• Handle some of the largest and most complex Casualty claims in the industry
• Investigate, evaluate, and dispose of new and existing third-party property and casualty claims
• Review coverage under Excess Commercial General Liability and auto policies
• Participate in the investigation of the claim and control litigation strategy
• Direct litigation, attend mediations and trials, assess liability and damages, and recommend reserves
• Present large value cases to senior management
• Communicate with insureds, brokers, attorneys, and claimants with excellent customer service skills
• Document exposure evaluation and resolution strategy
• Present claim disposition recommendations to senior management
• Negotiate multimillion-dollar claims with top plaintiff attorneys nationwide
• Utilize Alternative Dispute Resolution (ADR) as appropriate and necessary
• Evaluate, strategize, and budget litigation of each claim through discussions with counsel, vendors, and insureds
• Establish clear ground rules to maintain financial control of budget and expenses with defense and coverage counsel

Requirements

• 5+ years of Commercial/Industry claims experience preferred
• Excellent communication skills (verbal/written) and strong negotiation skills
• Advanced experience and capabilities in litigation claims management including ADR and mediation process
• Experience attending and controlling cases-pre-suit, litigated and post trial-at mediations, settlement conferences, etc.
• Property and Casualty licenses required, must be obtained within 6 months
• Motivated individuals interested in an upwardly mobile career path

Qualifications

• Advanced degree in a relevant field preferred
• Proven track record in managing high-value claims
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of insurance laws and regulations

Skills

• Claims management
• Litigation management
• Mediation and negotiation
• Customer service
• Financial management

Benefits

• Comprehensive benefits package
• Flexible work arrangements
• Professional development opportunities
• Employee resource groups (ERGs)
• Cultural awareness activities

Pay

Base salary ranges from $112,000 - $138,500, depending on location. Bonus eligibility is also available according to the terms of the applicable incentive plan.

Schedule

The role requires being primarily in the office, reflecting AIG's commitment to in-person collaboration as a vital part of its culture.