Claims Complex Director, Excess
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to decide which sections to include: About the role (intro), Responsibilities, Requirements (or Qualifications/Skills), Benefits, Pay, Schedule.
We must not repeat job title. Ensure we preserve all substantive info.
Let's extract content.
Intro: "Complex Director, Excess At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Director in Excess Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency."
That's about the role and team. We'll put under About the role.
Responsibilities: The "How You Will Create An Impact" paragraph and bullet-like sentences. Let's extract sentences:
- Are you interested in handling some of the largest and most complex Casualty claims in the industry?
- Your deep technical claims expertise will be put to the test in the investigation, evaluation and disposition of new and existing 3rd party property and casualty claims.
- These multimillion-dollar claims include multi-vehicle auto accidents, plant explosions, class action injury claims, catastrophic product liability claims.
- You will be required to review coverage under Excess Commercial General liability and auto policies, participate in the investigation of the claim and control litigation strategy.
- The adjuster will be required to direct the litigation, attend mediations and trials, assess liability and damages, and recommend reserves.
- It will be necessary for the adjuster to present the large value cases to senior management.
- The adjuster will need excellent customer service skills in communicating with insureds, brokers, attorneys, and claimants.
- Only the most highly skilled negotiators will succeed in resolving these claims in the toughest venues against the most elite plaintiff attorneys.
- Determining the scope and extent of available coverage.
- The investigation, evaluation and disposition of new and existing 3rd party property and casualty claims.
- Preparation and execution of investigation strategies which identify critical issues effecting liability, causation and damages and assessment of risk transfer and contribution opportunities.
- Clear and concise communication and contact with internal and external customers, including insureds, brokers, and underwriters, to provide guidance and manage expectations.
- Proper documentation of exposure evaluation and resolution strategy.
- Presentation to senior management of claim disposition recommendations.
- Obtain the appropriate authority to independently negotiate multimillion-dollar claims with the top plaintiff attorneys nationwide.
- Document evaluation, thought process, and strategy.
- Utilize ADR as appropriate and necessary.
- Effectively strategize and budget litigation of each claim through discussions with counsel, vendors, and insureds.
- Establish with defense and coverage counsel clear ground rules to maintain financial control of budget and expenses.
We can combine some duplicates (some repeated). We'll keep unique points.
Requirements/Skills: "What You’ll Need To Succeed" list:
- 5+ years of Commercial/Industry claims experience preferred
- Excellent communication skills (verbal/written) and strong negotiation skills
- Advanced experience and capabilities in litigation claims management including ADR and mediation process
- Experience attending and controlling cases- pre-suit, litigated and post trial- at mediations, settlement conferences, etc.
- Property and Casualty licenses required, must be obtained within 6 months.
- Motivated individuals who are interested in the potential for an upwardly mobile career path.
Also maybe "For positions based in New York, the base salary range is $103,00 - $128,000." etc. That's Pay.
Benefits: "In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan." plus later: "In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here US Benefits Overview." plus later paragraph about Total Rewards Program: "At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family."
We'll include Benefits section with those points.
Pay: list salary ranges for each location. Could combine as same range for all locations: $103,000 - $128,000 (note typo: $103,00 missing a zero? but we keep as given). We'll output as given.
Schedule: "At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike."
We'll put under Schedule.
Now produce HTML fragment.
We must not include markdown fences. Just raw HTML.
Structure:
About the role
... intro ...
Responsibilities
- ... each responsibility ...
Requirements
- ... each requirement ...
Benefits
- ... each benefit ...
Pay
... salary ranges ...
Schedule
... in-office requirement ...
We need to ensure we don't include any boilerplate like EEO etc. We removed those.
Check for any leftover boilerplate: The text includes "Functional Area CL - Claims AIG Claims, Inc." at end; that's metadata maybe minor; we can drop.
Now craft content.
Intro paragraph: combine sentences.
Let's write:
Complex Director, Excess At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Director in Excess Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Claims. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency.
Now responsibilities list items. We'll create concise items.
List:
- Handling some of the largest and most complex Casualty claims in the industry.
- Applying deep technical claims expertise to the investigation, evaluation, and disposition of new and existing third‑party property and casualty claims (including multi‑vehicle auto accidents, plant explosions, class action injury claims, catastrophic product liability claims).
- Reviewing coverage under Excess Commercial General liability and auto policies, participating in claim investigation, and controlling litigation strategy.
- Directing litigation, attending mediations and trials, assessing liability and damages, and recommending reserves.
- Presenting large‑value cases to senior management.
- Communicating with insureds, brokers, attorneys, and claimants using excellent customer service skills.
- Negotiating resolutions in tough venues against elite plaintiff attorneys.
- Determining the scope and extent of available coverage.
- Preparing and executing investigation strategies that identify critical issues affecting liability, causation, and damages and assess risk transfer and contribution opportunities.
- Maintaining clear and concise communication with internal and external customers (insureds, brokers, underwriters) to provide guidance and manage expectations.
- Properly documenting exposure evaluation and resolution strategy.
- Presenting claim disposition recommendations to senior management.
- Obtaining authority to independently negotiate multimillion‑dollar claims with top plaintiff attorneys nationwide.
- Documenting evaluation, thought process, and strategy.
- Utilizing ADR as appropriate and necessary.
- Strategizing and budgeting litigation for each claim through discussions with counsel, vendors, and insureds.
- Establishing clear ground rules with defense and coverage counsel to maintain financial control of budget and expenses.
We can combine some duplicates.
Now Requirements list:
- 5+ years of Commercial/Industry claims experience (preferred).
- Excellent communication skills (verbal/written) and strong negotiation skills.
- Advanced experience and capabilities in litigation claims management, including ADR and mediation processes.
- Experience attending and controlling cases—pre‑suit, litigated, and post‑trial—at mediations, settlement conferences, etc.
- Property and Casualty licenses required; must be obtained within 6 months.
- Motivated individuals interested in an upwardly mobile career path.
Now Benefits list:
- Eligible for a bonus in accordance with the applicable incentive plan.
- Access to a range of competitive benefits (details available in the US Benefits Overview).
- Participation in AIG’s Total Rewards Program, a comprehensive package covering health, wellbeing, financial security, and professional development.
Now Pay paragraph:
For positions based in New York, Jersey City, Boston, Chicago, and Denver, the base salary range is $103,000 – $128,000 (actual compensation depends on skills, experience, and qualifications).
Note: The original had "$103,00 - $128,000" missing a zero; we can keep as given but maybe correct? We should preserve exactly as posted? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Changing the number could be considered inventing? It's a typo; but we should preserve as given: "$103,00 - $128,000". However that looks odd. I'd preserve exactly as written: "$103,00 - $128,000". We'll keep that.
Thus: "$103,00 - $128,000". We'll note for each location.
Now Schedule paragraph:
At AIG, we value in‑person collaboration as
for prose. We need to decide which sections to include: About the role (intro), Responsibilities, Requirements (or Qualifications/Skills), Benefits, Pay, Schedule. We must not repeat job title. Ensure we preserve all substantive info. Let's extract content. Intro: "Complex Director, Excess At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Director in Excess Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency." That's about the role and team. We'll put under About the role. Responsibilities: The "How You Will Create An Impact" paragraph and bullet-like sentences. Let's extract sentences: - Are you interested in handling some of the largest and most complex Casualty claims in the industry? - Your deep technical claims expertise will be put to the test in the investigation, evaluation and disposition of new and existing 3rd party property and casualty claims. - These multimillion-dollar claims include multi-vehicle auto accidents, plant explosions, class action injury claims, catastrophic product liability claims. - You will be required to review coverage under Excess Commercial General liability and auto policies, participate in the investigation of the claim and control litigation strategy. - The adjuster will be required to direct the litigation, attend mediations and trials, assess liability and damages, and recommend reserves. - It will be necessary for the adjuster to present the large value cases to senior management. - The adjuster will need excellent customer service skills in communicating with insureds, brokers, attorneys, and claimants. - Only the most highly skilled negotiators will succeed in resolving these claims in the toughest venues against the most elite plaintiff attorneys. - Determining the scope and extent of available coverage. - The investigation, evaluation and disposition of new and existing 3rd party property and casualty claims. - Preparation and execution of investigation strategies which identify critical issues effecting liability, causation and damages and assessment of risk transfer and contribution opportunities. - Clear and concise communication and contact with internal and external customers, including insureds, brokers, and underwriters, to provide guidance and manage expectations. - Proper documentation of exposure evaluation and resolution strategy. - Presentation to senior management of claim disposition recommendations. - Obtain the appropriate authority to independently negotiate multimillion-dollar claims with the top plaintiff attorneys nationwide. - Document evaluation, thought process, and strategy. - Utilize ADR as appropriate and necessary. - Effectively strategize and budget litigation of each claim through discussions with counsel, vendors, and insureds. - Establish with defense and coverage counsel clear ground rules to maintain financial control of budget and expenses. We can combine some duplicates (some repeated). We'll keep unique points. Requirements/Skills: "What You’ll Need To Succeed" list: - 5+ years of Commercial/Industry claims experience preferred - Excellent communication skills (verbal/written) and strong negotiation skills - Advanced experience and capabilities in litigation claims management including ADR and mediation process - Experience attending and controlling cases- pre-suit, litigated and post trial- at mediations, settlement conferences, etc. - Property and Casualty licenses required, must be obtained within 6 months. - Motivated individuals who are interested in the potential for an upwardly mobile career path. Also maybe "For positions based in New York, the base salary range is $103,00 - $128,000." etc. That's Pay. Benefits: "In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan." plus later: "In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here US Benefits Overview." plus later paragraph about Total Rewards Program: "At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family." We'll include Benefits section with those points. Pay: list salary ranges for each location. Could combine as same range for all locations: $103,000 - $128,000 (note typo: $103,00 missing a zero? but we keep as given). We'll output as given. Schedule: "At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike." We'll put under Schedule. Now produce HTML fragment. We must not include markdown fences. Just raw HTML. Structure:
About the role
... intro ...
Responsibilities
- ... each responsibility ...
Requirements
- ... each requirement ...
Benefits
- ... each benefit ...
Pay
... salary ranges ...
Schedule
... in-office requirement ...
We need to ensure we don't include any boilerplate like EEO etc. We removed those. Check for any leftover boilerplate: The text includes "Functional Area CL - Claims AIG Claims, Inc." at end; that's metadata maybe minor; we can drop. Now craft content. Intro paragraph: combine sentences. Let's write:Complex Director, Excess At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Director in Excess Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Claims. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency.
Now responsibilities list items. We'll create concise items. List: - Handling some of the largest and most complex Casualty claims in the industry. - Applying deep technical claims expertise to the investigation, evaluation, and disposition of new and existing third‑party property and casualty claims (including multi‑vehicle auto accidents, plant explosions, class action injury claims, catastrophic product liability claims). - Reviewing coverage under Excess Commercial General liability and auto policies, participating in claim investigation, and controlling litigation strategy. - Directing litigation, attending mediations and trials, assessing liability and damages, and recommending reserves. - Presenting large‑value cases to senior management. - Communicating with insureds, brokers, attorneys, and claimants using excellent customer service skills. - Negotiating resolutions in tough venues against elite plaintiff attorneys. - Determining the scope and extent of available coverage. - Preparing and executing investigation strategies that identify critical issues affecting liability, causation, and damages and assess risk transfer and contribution opportunities. - Maintaining clear and concise communication with internal and external customers (insureds, brokers, underwriters) to provide guidance and manage expectations. - Properly documenting exposure evaluation and resolution strategy. - Presenting claim disposition recommendations to senior management. - Obtaining authority to independently negotiate multimillion‑dollar claims with top plaintiff attorneys nationwide. - Documenting evaluation, thought process, and strategy. - Utilizing ADR as appropriate and necessary. - Strategizing and budgeting litigation for each claim through discussions with counsel, vendors, and insureds. - Establishing clear ground rules with defense and coverage counsel to maintain financial control of budget and expenses. We can combine some duplicates. Now Requirements list: - 5+ years of Commercial/Industry claims experience (preferred). - Excellent communication skills (verbal/written) and strong negotiation skills. - Advanced experience and capabilities in litigation claims management, including ADR and mediation processes. - Experience attending and controlling cases—pre‑suit, litigated, and post‑trial—at mediations, settlement conferences, etc. - Property and Casualty licenses required; must be obtained within 6 months. - Motivated individuals interested in an upwardly mobile career path. Now Benefits list: - Eligible for a bonus in accordance with the applicable incentive plan. - Access to a range of competitive benefits (details available in the US Benefits Overview). - Participation in AIG’s Total Rewards Program, a comprehensive package covering health, wellbeing, financial security, and professional development. Now Pay paragraph:For positions based in New York, Jersey City, Boston, Chicago, and Denver, the base salary range is $103,000 – $128,000 (actual compensation depends on skills, experience, and qualifications).
Note: The original had "$103,00 - $128,000" missing a zero; we can keep as given but maybe correct? We should preserve exactly as posted? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Changing the number could be considered inventing? It's a typo; but we should preserve as given: "$103,00 - $128,000". However that looks odd. I'd preserve exactly as written: "$103,00 - $128,000". We'll keep that. Thus: "$103,00 - $128,000". We'll note for each location. Now Schedule paragraph:At AIG, we value in‑person collaboration as