Claims - Field Claims Representative

The Cincinnati Insurance Companies is seeking a Field Claims Representative to service the territory surrounding Jefferson City, MO. Candidates must reside within the territory.

About the role

Investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Responsibilities include:

• Completing thorough claim investigations
• Interviewing insureds, claimants, and witnesses
• Consulting police and hospital records
• Evaluating claim facts and policy coverage
• Inspecting property and auto damages and writing repair estimates
• Preparing reports of findings and securing settlements with insureds and claimants
• Using claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
• Providing superior and professional customer service
• Becoming a certified and active Arbitration Panelist once eligible

Entry Level Claims Representative

Pay

$57,000 - $76,000 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may receive an annual cash bonus and stock incentives.

Requirements

• Be available and communicative during regular business hours
• Desire to learn about the insurance industry and provide excellent customer experience
• Ability to work unsupervised
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent problem-solving, negotiation, organizational, and prioritization skills
• Preparedness to follow up with others in a timely manner
• Valid driver’s license

Qualifications

• Bachelor’s degree
• AINS, AIC, or CPCU designations preferred

Experienced Claims Representative

Pay

$62,000 - $90,000 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may receive an annual cash bonus and stock incentives.

Requirements

• Be available and communicative during regular business hours
• Multi-line claims experience preferred
• Ability to completely assess auto, property, and bodily injury type damages
• Capacity to work unsupervised
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent problem-solving, negotiation, organizational, and prioritization skills
• Preparedness to follow up with others in a timely manner
• Valid driver’s license

Qualifications

• One or more years of claims handling experience
• AINS, AIC, or CPCU designations preferred
• Bachelor’s degree or equivalent experience required

Benefits

• Company car
• Company stock options, including Restricted Share Units and Incentive-based stock options
• Paid time off (PTO)
• 401K with 6% company match

About Us

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. We promote a lifelong learning approach, offering tools and training to help you succeed as a trusted, respected insurance professional while enjoying a meaningful career.