Claims - Field Claims Representative
About the role
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. The Field Claims department is seeking field claims representatives to service the territory surrounding Corvallis, OR. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
Responsibilities
- Complete thorough claim investigations
- Interview insureds, claimants, and witnesses
- Consult police and hospital records
- Evaluate claim facts and policy coverage
- Inspect property and auto damages and write repair estimates
- Prepare reports of findings and secure settlements with insureds and claimants
- Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
- Provide superior and professional customer service
- Once eligible, become a certified and active Arbitration Panelist
Entry Level Claims Representative
Pay range: $57,000 – $76,000 annually. Pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Qualifications
- Be available and communicative during regular business hours
- A desire to learn about the insurance industry and provide a great customer experience
- Ability to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver’s license
Education or Experience
- A bachelor’s degree
- AINS, AIC, or CPCU designations preferred
Benefits
- Company car
- Company stock options, including Restricted Share Units and Incentive based stock options
- Paid time off (PTO)
- 401K with 6% company match
Experienced Claims Representative
Pay range: $62,000 – $90,000 annually. Pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Qualifications
- Be available and communicative during regular business hours
- Multi-line claims experience preferred
- Ability to completely assess auto, property, and bodily injury type damages
- Capacity to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver’s license
Education or Experience
- One or more years of claims handling experience
- AINS, AIC, or CPCU designations preferred
- Bachelor’s degree or equivalent experience required
Benefits
- Company car
- Company stock options, including Restricted Share Units and Incentive based stock options
- Paid time off (PTO)
- 401K with 6% company match
Training & Development
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Benefits & Amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase