Claims Coordinator (Bilingual - English/Spanish)

Responsibilities

• Manage and process claims, ensuring accuracy, timely adjudication, and maintaining detailed records.
• Cook with other departments to resolve complex issues and assist in reporting.
• Communicate effectively with stakeholders, respond to inquiries, provide excellent customer service, and liaise with external parties promptly.
• Gather, analyze, validate, and record claims data, analyze fraud claims, and maintain knowledge of policies and regulations.
• Support audits and maintain data privacy.
• Demonstrate experience and ability to manage a high volume of claims within the supply chain, effectively coordinating with vendors and proactively tracking progress through resolution.
• Organize and maintain claim files.

Requirements

• Minimum: Associate’s degree or relevant work experience.
• 3-5 years Customer Service experience and/or 1-2 years accounting experience.
• Strong relationship management and communication skills.
• Extremely Detail-Oriented: Focus on intricate details and validate PO vs claim data accuracy.
• Extremely Analytical: Strong aptitude for analyzing information and thinking critically through claim submission while applying practical judgement.
• Preferred Experience in Supply Chain Process: Knowledge and experience in supply chain operations related to claims.
• Reading Comprehension: Ability to understand and articulate the structure of complex documents.
• Language And Technical Skills Requirements: Excellent Excel Skills: Proficiency in Microsoft Excel and other Microsoft suite programs. Access, GP Dynamics ERP preferred.
• Independent Worker: Ability to work autonomously and manage priorities.
• Timely: Ability to manage deadlines and process claims promptly.
• Outstanding Work Ethic: Demonstrated commitment to responsibility, punctuality, and reliability.
• Excellent communication skills, including listening, written, oral, and demonstrated group presentation.
• Fluent in English and Spanish (Written and Verbal): Ability to communicate effectively in both languages.

Pay

$42,000

Schedule

Working on-site 5 days per week.