Claims Adjuster Trainee - National General
About the role
National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance, as well as other specialty niche insurance products. This role is for the West Coast claims team and requires availability from Monday to Friday, 8am to 5pm Pacific Time.
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
Requirements
Applicants must have authorization to work in the United States and must not hold any outside appointments at any point during employment. Individuals with an active insurance license must terminate all existing appointments prior to onboarding.
Qualifications
Base compensation offered for this role is $22.84/hr — $29.57 and is based on experience and qualifications. Total compensation includes base compensation and incentive pay (i.e. commission, bonus, etc.).
Skills
- Analytical Thinking
- Customer Centricity
- Customer Relationship Building
- Customer Service
- Learning Agility
- Process Oriented
- Results-Oriented
- Time Management
Benefits
Joining our team isn’t just a job—it’s an opportunity. We offer a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Pay
Base compensation offered for this role is $22.84/hr — $29.57 and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.), if applicable for the role.
Schedule
The Claims Adjuster Trainee role is for the West Coast claims team and requires availability from Monday to Friday, 8am to 5pm Pacific Time.