Claims Adjuster Trainee - North Carolina - National General
National General · Winston-Salem, NC · 2 wk ago
On-siteCustomer Service$22.84–$29.57/hrFull-time
About the role
National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance, as well as other specialty niche insurance products. This role is an in-office position located at either Charlotte or Winston-Salem, NC offices.
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
Qualifications
- Motivated individuals with a passion for helping others navigate challenging situations
- Detail-oriented and enjoys investigative work
Skills
- Analytical Decision Making
- Auto Insurance Claims
- Automobile Accidents
- Call Center
- Conceptual Thinking
- Customer Service
- De-Escalation
- Detail-Oriented
- Drafting Witness Statements
- Insurance Industry
- Insurance Policies
- Investigative Thinking
- Logical Thinking
- Multitasking
- Negotiation
- Stress Management
Benefits
- Competitive compensation with a base salary + uncapped performance-based incentives
- Opportunity for career growth and advancement
- Access to development programs to support career aspirations
- Opportunity to make a real impact in the community
Pay
Base compensation offered for this role is $22.84 - $29.57 hourly and is based on experience and qualifications. Total compensation includes base compensation and incentive pay (i.e. commission, bonus, etc.).
Schedule
This is an in-office position located at either Charlotte or Winston-Salem, NC offices, with the next training class starting in August.