Claims Adjuster Senior - Litigation - Concord, CA
This position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.
About the role
As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. You’ll investigate complex and high-risk claims—which may be attorney represented or have additional litigation features—consult with police officers, medical professionals, claimants, and others involved in the accident. The information gathered will be used to determine coverage, liability, and the total value of the claim.
This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.
Locations: Riverside, Irvine, San Diego, Pasadena, Torrance, Woodland Hills, Fresno, Modesto, Concord, Sacramento, CA.
Responsibilities
- Investigate complex and high-risk claims, including those that are attorney represented or involve litigation
- Consult with police officers, medical professionals, claimants, and others involved in the accident
- Determine coverage, liability, and the total value of the claim
Requirements
- Five years of relevant work experience with two years in claims handling OR
- Two years in claims handling and a bachelor’s degree OR
- Four years of relevant work experience with two years in claims handling and an associate degree
Skills
- Ability to quickly build rapport and successfully effect settlements
- Strong negotiation and customer service skills
- Excellent organization and problem-solving skills along with ability to multi-task and prioritize
- Demonstrated proficiency analyzing coverage and liability
- Ability to direct the use of discovery tools such as interrogatories, depositions, and production of documents
- Experience handling Auto Litigation claims
Pay
- Fresno, Irvine, Riverside, San Diego, Modesto, Sacramento: $36.00 - $47.00/hour
- Concord, Woodland Hills, Pasadena, Torrance: $39.00 - $51.00/hour
Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance.
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance