CityWalk AGM, Food Operations

About the role

The Assistant General Manager will be responsible for directing, managing and successfully opening and operating a high volume branded concept on CityWalk. The Assistant General Manager will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation. Drive operating profit goals and sales.

Responsibilities

• Lead and support management team in training and coaching their staff for “Best in Class” service standards.
• Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor and profitability.
• Exceed annual operating profit targets.

Qualifications

• Basic Requirements: Bachelor's degree in Business, Hospitality Management or a related field; or equivalent combination of education and experience. Minimum of 5 years of management experience in high for quality chain or independent restaurant group.
• Thorough knowledge of MS Excel, Word, PowerPoint and POS systems.
• Ability to work rotating schedules, holidays, weekends and nights.

Desired Characteristics

• Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff.
• Excellent management skills in leading a diverse team and working under tight and fast track deadlines.
• Strong P&L experience, command of budgeting and costs controls.
• Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills.
• Able to effectively communicate across all lines of business, and with all levels of management.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• A strong passion for delivering the highest quality of guest service.

Additional Requirements

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

Salary Range

$80,000-95,000 (SIC Eligible)

Additional Information

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.