City Desk Representative

This position is located in Odessa, TX. Applications will only be accepted while the posting remains active.

About the Role

The City Desk Representative supports the operation functions of the city desk. Responsibilities include entering orders, filling orders, processing returns, maintaining a clean, safe, and well-stocked City Desk display area, managing vendor catalogs and price sheets, reporting "stock outs," and maintaining assigned inventory stock locations.

Border States is 100% employee-owned, empowering you to make decisions, find solutions, and receive rewards for your hard work.

Responsibilities

• Provides customer service functions including order entry, filling orders, processing returns, expediting, and technical assistance.
• Manages Will Call and other functions as needed.
• Maintains a clean, safe, and well-stocked City Desk display area, including displaying specials and promotional items.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of "stock outs," inventory discrepancies, and other inventory concerns.
• Maintains assigned inventory stock locations, ensuring correct locators and neat, orderly shelves.
• Abides by all safety requirements, including wearing required PPE gear.
• Participates in marketing planning and strategy for Border States product lines as needed.
• Assists with the implementation and success of marketing plans.
• Attends sales meetings and stays current on new products and applications.
• Assists with receiving, shipping, and other warehouse functions as required.
• Ensures all batched managed material is labeled accurately and inventoried.
• Performs other duties as assigned by supervisor or designate.

Requirements

• Minimum of a 2-year business/trade degree preferred or equivalent work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Ability to read, write, and speak in English.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software preferred.

Skills

• Excellent interpersonal, written, and verbal communication skills.
• Ability to effectively plan and organize.
• Strong customer service skills, including being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and Carry Requirements (weight and frequency):

• Occasionally (0 – 33%): Lift from floor to waist up to 100 lbs; above waist lift up to 75 lbs; unilateral carry up to 25 lbs; bilateral carry up to 50 lbs.
• Frequently (34 – 66%): Standing, walking, reaching, balancing, pushing/pulling, handling, talking, hearing, exposure to adverse weather/temperature conditions.
• Continuously (67 – 100%): Walking, desk work, use of tools, fingering, talking.

Physical Activity Frequency:

• Not at all: Sitting, crawling, driving (forklift), travel.
• Occasionally: Bending/stooping, crouching/squatting, kneeling, trunk rotation, pushing/pulling.
• Frequently: Standing, balancing, repetitive motion.
• Continuously: Walking, reaching, handling, fingering, talking, desk work, use of tools, hearing.

Benefits

• Health, Dental, and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity Insurance
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave Time
• Bonuses upon achievement of branch and company goals