Circulation Desk & Student Technology Resources Coordinator, San Jose State University

About the role

The Circulation Desk & Student Technology Resources Coordinator is responsible for print and technology circulation services at SJSU Library. This position receives work lead direction from the University Library’s Director of Access Services and reports to the Associate Dean of Innovation and Resource Management.

Responsibilities

• Ensure excellent customer service at SJSU Library’s Circulation Desk and Student Technology Resources (STR) service points.
• Plan, staff, and evaluate use of the Circulation Desk and STR service points.
• Hire, schedule, train, and supervise student assistants.
• Monitor annual student assistant budget allocation.
• Train SJSU Library employees in providing customer service and circulation assistance to library users.
• Instruct library employees in materials access procedures.
• Support training for other public services such as printing in the library.
• Work closely with IT to maintain and make accessible the library’s circulating technology collection.
• Provide high-level support to the Director in planning, recommending, and implementing circulation policies and procedures in the Access Services Department.
• Provide consultation and expert advice to library administration on Access Services operations.

Pay

$4,611/month – $6,718/month

Schedule

One Washington Square, San Jose, CA 95192