Campus Technology Coordinator
Instructional Support
Support teachers in professional development with digital tools for instruction (apps, programs, site navigation).
Device Management
- Manage/maintain current inventory records of all devices on campus and through asset management system (iPads, Chromebooks, Projectors, MACs, copiers, printers)
- Oversee all components of Device Home program
- Aid all building administrators and other staff with IT set up, installation, support, troubleshooting, and repair
- Monitor/resolve central ticketing system and IT requests
- Troubleshoot, upgrade, and perform basic repairs of staff and student devices
Systems Support
- Troubleshoot WIFI issues
- Coordinate with Systems Administrator to troubleshoot rostering issues related to Clever and other applications
- Coordinate with Network Engineer to troubleshoot infrastructure issues such as Internet, security systems, telecoms
- Work with outside vendors to troubleshoot 3rd party systems related to security systems, telecoms, etc.
- Work with test coordinators during testing windows to troubleshoot any technology issues and needs
Requirements
- Education: Associate's Degree
- Qualifications: 3 plus years of relevant technical support experience
- Technology Demands: Edtech support background, hardware & software support, mid-level understanding network environment, TCP/IP, LAN/WAN, and Windows or Mac Environments, Familiarity with GAFE Google apps for education and the JAMF Casper suite
Physical Demands
- Occasional lifting, carrying, pushing, and/or pulling
- Somewhat stooping, kneeling, crouching, and/or crawling
- Significant fine finger dexterity
- Generally, the job requires 30% sitting, 50% walking, and 20% standing
Benefits
- 25+ Paid holidays
- 12 weeks family paid leave
- Comprehensive Healthcare (Medical, Dental, Vision)
- 403b match
- Fully match up to 3%
- Professional development including tuition reimbursement
- Gym and wellness discounts
- And more
Description
Disclaimer: Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.
EEO
Distinctive Schools is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, or any other personal characteristic protected by applicable law. Distinctive Schools is committed to the full inclusion of all qualified individuals.