Technology Coordinator

Agency: Texas A&M University Health Science Center
Department: Simulation & Immersive Learning Center
Location: Bryan, Texas
Job Type: Staff

About the role

The Technology Coordinator ensures the operational readiness and functionality of simulation technology assets and training equipment at the Simulation & Immersive Learning Center. Maintains, troubleshoots, and trains on simulation systems, ensuring uninterrupted uptime for educational events. Collaborates with other Simulation Coordinators to support event setup and with Program Coordinators to facilitate Simulated Participant training, contributing to the center’s mission of delivering high-fidelity healthcare simulation education.

Starting Salary: $55,000 annually
Travel: May require 20% or more travel and occasional work beyond normal hours.

Responsibilities

• Performs scheduled maintenance, repairs, and updates on simulation equipment, including mannequins, audio/visual systems, and software.
• Troubleshoots technical issues, coordinating with vendors or the Simulation Technology Specialist as needed.
• Maintains inventory tracking systems for technology assets.
• Ensures all systems are operational for scheduled events.
• Performs additional tasks as assigned, such as supporting other Sim Center sites, contributing to accreditation, or supporting technology upgrades.
• Trains faculty, staff, and Simulated Participants on the use of simulation technology.
• Coordinates with Simulation Coordinators to configure equipment for specific event requirements.
• Supports Program Coordinators by ensuring technology readiness for Simulated Participant training sessions.
• Serves as the site liaison for technology vendors, recommending new systems as needed.
• Assists with setup and teardown of technology for simulation events.
• Provides real-time technical support during events, resolving issues promptly.
• Manages audio/visual recordings and ensures data integrity.

Requirements

• Associate's degree or equivalent combination of education and experience.
• 1 year of experience in health, project management, communications, or a related field.
• Ability to obtain Certified Healthcare Simulation Operations Specialist (CHSOS) or Certified Healthcare Simulation Educator (CHSE) within 3 years of hire.

Preferred Qualifications

• Bachelor’s degree in health, project management, or communications.
• Experience with human patient simulators or audio/visual systems.
• Experience with augmented/virtual reality systems or inventory management.
• Two years of experience in simulation, healthcare, project management, or communications.

Skills

• Ability to multitask and work cooperatively with others.
• Strong understanding of computer technology and IT systems.
• Ability to troubleshoot mechanical and software issues.
• Knowledge of audio/visual equipment and recording systems.
• Knowledge of word processing and spreadsheet applications.
• Effective verbal and written communication skills.
• Strong interpersonal, organizational, and time management skills.
• Ability to work in a high-stress environment.

Benefits

• Medical, prescription drug, dental, vision, life, and AD&D insurance with Texas A&M contributing to employee health and basic life premiums.
• 12-15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time for wellness activities.
• Access to free LinkedIn Learning training, webinars, and limited financial support for conferences, workshops, and more.
• Educational release time and tuition assistance for completing a degree while employed.
• Living Well program, built by employees for employees.