Campus Technology Coordinator

Position Description

A Distinctive Schools Technology Coordinator is responsible for teaching small groups of students in technology-related learning activities and providing technical assistance and support related to computer systems, hardware, and software. Technology Coordinator will respond to campus technology tickets as well as network requests by analyzing issues, resolving problems, installing hardware and software solutions. This person will:

• Support teachers in professional development with digital tools for instruction (apps, programs, site navigation)
• Help document and update knowledge base content
• Manage/maintain current inventory records of all devices on campus and through asset management system (iPads, Chromebooks, Projectors, MACs, copiers, printers)
• Oversee all components of Device Home program
• Aid all building administrators and other staff with IT set up, installation, support, troubleshooting, and repair
• Monitor/resolve central ticketing system and IT requests
• Troubleshoot, upgrade, and perform basic repairs of staff and student devices
• Troubleshoot WIFI issues
• Cope with rostering issues related to Clever and other applications
• Cope with infrastructure issues such as Internet, security systems, telecoms
• Work with outside vendors to troubleshoot 3rd party systems related to security systems, telecoms, etc.
• Work with test coordinators during testing windows to troubleshoot any technology issues and needs

Requirements

• Education: High School Diploma
• Qualifications: 3 plus years of relevant technical support experience

Physical Demands

• Occasional lifting, carrying, pushing, and/or pulling
• Some stooping, kneeling, crouching, and/or crawling
• Significant fine finger dexterity
• Generally, the job requires 30% sitting, 50% walking, and 20% standing

Benefits

• 25+ Paid holidays & 10 days PTO annually (in addition to summer break for educators/campus positions)
• 12 weeks family paid leave
• Comprehensive Healthcare (Medical, Dental, Vision)
• 403b match - Fully match up to 3%
• 403b match - 50% match up to 5%
• Professional development including tuition reimbursement
• Gym and wellness discounts
• And more

Description Disclaimer

Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

EEO Statement

Distinctive Schools is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, or any other personal characteristic protected by applicable law.