Church Ministry Field Support Specialist

About the role

The Church Ministry Field Support Specialist supports travel and related administrative processes for contractor teams serving BGEA events across multiple U.S. cities. This role researches and books travel, ensures compliance with BGEA travel and expense policies, tracks travel and invoice activity, and provides responsive support and training to contractors. The position collaborates with internal teams to meet changing travel needs, improve processes, and create a positive and reliable contractor experience while maintaining accuracy, confidentiality, and professionalism.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Responsibilities

• Tracks and reports on daily contractor travel across multiple cities, simultaneously, in the United States
• Researches Tour cities to find best travel options available to the contractor teams
• Books all weekly contractor travel, including flights, hotel and car reservations, based on contractor assignment and BGEA travel policy
• Maintains highest knowledge on BGEA travel and expense policies
• Collaborates with colleagues to coordinate contractor travel in support of Pre-Tour events and Follow-up
• Trains and educates new contractors and existing contractors on Travel and Finance best practices and policies
• Communicates with contractors, ensuring that travel and invoice requests, questions and concerns, are handled responsively and professionally
• Creates a positive and reliable experience for contractors
• Identifies areas for contractor travel and invoice process improvements
• Carefully tracks contractor travel and invoice payments for the department
• Maintains confidentiality with sensitive personal information
• Other duties as assigned

Requirements

• Bachelor-level degree and/or ministry experience
• Excellent verbal and written communication skills
• Excellent organizational, multi-tasking and process management skills
• Ability to remain flexible with changing priorities
• Enjoys communicating with dozens of people on a weekly basis by phone and email
• Positive team-oriented attitude

Physical/Mental Demands

• Ability to work efficiently, productively and positively under weekly deadlines

Working Conditions

• Conventional office environment
• Limited travel

Expectations for Ministry Employment

As an employee of Billy Graham Evangelistic Association, you are expected to:

• Acknowledge that the Lord Jesus Christ is your personal Savior and that you are a personal representative of Him
• Understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world
• Agree that the purpose of your employment with BGEA is to further its Christian purpose, and that your role plays a vital part in carrying out its Christian purpose and mission
• Exhibit conduct consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles
• Understand that BGEA has the right and responsibility to ensure its Christian religious purpose is upheld with the highest standards
• Understand that any conduct inconsistent with BGEA’s Christian religious purpose may result in corrective action, up to and including termination

Benefits

Full-Time employees working at least 36 hours per week are eligible for benefits:

• Medical, prescription, dental and vision insurance
• Flexible Spending Account (FSA)
• Long-term and short-term disability insurance
• Term Life insurance
• 401(k) retirement savings plan
• 10 paid holidays, including 1 floating holiday
• Minimum 12 days of vacation
• 10 sick days