Field Support Specialist

About the Role

Maxim Healthcare is seeking a detail-oriented Office Coordinator (Field Support Specialist) to provide essential operational support to our local office. This role is perfect for someone who thrives in a fast-paced environment and enjoys managing administrative tasks that keep the business running smoothly.

Why You'll Love This Role

• Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
• Quarterly Bonuses & Profit Sharing: Additional earning potential
• Comprehensive Benefits: Health, dental, vision, and life insurance
• Retirement Planning: 401(k) savings plan with company matching
• Employee Discounts: Access to hundreds of nationwide vendor discounts
• Recognition & Rewards: Be celebrated through our awards and recognition programs
• Career Advancement: Opportunities to grow within a supportive organization
• Training & Mentorship: Benefit from structured onboarding and ongoing development

Key Responsibilities

• Assist with billing, payroll, and medical records processes
• Maintain confidentiality of client, patient, caregiver, and team member information
• Ensure compliance with HIPAA and regulatory requirements
• Provide excellent customer service to visitors, clients, and team members
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence
• Support onboarding and credentialing of external staff
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Minimum 1 year of administrative experience, including typing skills
• Proficiency in Microsoft Office and ability to learn new systems quickly
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to multitask effectively while maintaining attention to detail

Pay & Schedule

• Hourly Rate: $20.00 – $21.00 per hour + $2,000 Annual Bonus Potential
• Location: Peoria, IL
• This is an office-based position

Benefits

• Medical/Prescription, Dental, Vision
• Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
• Health Savings Account
• 401(k) + Company Match
• Profit Sharing
• Short and Long Term Disability
• Primary Caregiver Leave
• Parental Leave
• Life and Basic Accidental Death & Dismemberment Insurance
• Voluntary Group Life Insurance and Supplemental Accidental Insurance
• Hospital Expense Protection Plan
• Critical Illness Insurance
• Dependent Care Flexible Spending Account
• Home and Auto Insurance discounts
• Pet Insurance and Legal benefits
• Paid Time Off and Company Paid Holidays
• Transportation Benefits
• Educational Assistance Program
• College Partnership Program
• Employee Discount Program