Children's Ski & Snowboard School, Rental Technician

Responsibilities

• Engage with guests by providing the highest level of service.
• Ensure all rental forms are filled out thoroughly and correctly.
• Properly fit ski and snowboard equipment.
• Answer guest questions and provide detailed information about equipment.
• Become certified for the following binding brands: Salomon, Rossignol, Marker, Head.
• Perform all American Standard Testing Merchandise (ASTM) procedures including pre-season testing, in-season testing as required, in-person testing and accident report procedures.
• Becomoses proficient in point-of-sale operations, inventory systems, and other general computer literacy.
• Maintain all rental equipment in top condition through a regular maintenance program.
• Follow standard procedures for repair and maintenance services as prescribed by Children’s Rentals Supervisor.
• Maintain tool maintenance and keep shop neat and organized.
• Report supplies or equipment needed to Children’s Rentals Supervisor.
• Accurately track equipment and ensure return.
• If late returns, charge appropriate card on file.
• Help direct instructors who may be assisting Rental Department.
• Clean shop areas including floors, counters, benches, racks, and shelves.
• Drive golf cart to and from beginner area.
• Set up and tear down the check-in yard.

Qualifications

• Must be authorized to work in the USA.
• Must be able to work full time over the busy holiday weeks/weekends.
• Must be able to multi-task in a fast-paced environment.
• Positive and energetic with a focus on guest satisfaction.
• Strong communication skills.
• Team player.
• Ability to identify areas that need improvement and have initiative to seek solutions.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to guests and other employees.
• Ability to do math.
• High school diploma or GED preferred.